Reviewing Cold-Chain Security at Domestic Manufacturers and Distributors

Amid incidents in which supermarket refrigerators across Europe were hit by cyberattacks, causing temperatures to soar, the government recommended that domestic companies take urgent measures.

A reference photo of a store refrigerator. Yonhap News Agency

A reference photo of a store refrigerator. Yonhap News Agency

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The Ministry of Science and ICT said on November 11 that it held a meeting with chief information security officers (CISOs) from major cold-chain companies to review the situation in South Korea and discuss urgent measures.


The meeting was organized to review the cold-chain security status of domestic manufacturers and distributors and recommend urgent security measures, amid growing public concern over the hacking of refrigeration and freezer control systems in Europe.


The Ministry of Science and ICT outlined initial response measures, including recommending urgent security measures for manufacturers and equipment users, preparing and distributing security guidelines, and operating a counseling and information hotline through the Korea Internet & Security Agency (KISA).


Participants also discussed measures to strengthen security preparedness, including reviewing the cold-chain industry's use of major equipment; manufacturers' systems for issuing security notices and sharing incident cases; vulnerability checks and patching; and the security measures in place at each company.



Choi Woo-hyuk, director of the Information Security and Network Policy Office at the Ministry of Science and ICT, said, "What the cold-chain hacking incidents in Europe have in common is that they stemmed not from sophisticated hacking techniques but from a failure to follow basic security guidelines." He added, "Our companies urgently need to take basic security precautions, including following relevant security guidelines, reviewing their management systems, checking security notices, and promptly patching vulnerabilities."


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