No Need to Visit a Public Health Center to Get a Latent TB Certificate via "Government24"

Four services, including screening certificates, results reports, and infectious disease report confirmation certificates, to launch on Nov. 12.

People will be able to obtain documents related to major diseases, including latent tuberculosis and infectious diseases, and check their reporting records through Government24 without having to visit public health centers or the websites of various public agencies in person.

The Ministry of the Interior and Safety and the Korea Disease Control and Prevention Agency will begin providing six civil petition certificate and inquiry services related to major diseases through Government24 starting November 12.

Until now, people had to visit in person the public health center where they were screened to obtain a certificate confirming a latent tuberculosis infection screening. There was also no channel for the public to check reports of legally designated infectious diseases diagnosed at medical institutions. The two agencies have linked the Korea Disease Control and Prevention Agency's core systems with Government24 and revamped the system so users can immediately check and obtain documents after verifying their identity.

A total of six services will be offered through this integration. Starting November 12, four services will be available: a certificate confirming a latent tuberculosis infection screening, a latent tuberculosis infection screening results report, an infectious disease report confirmation certificate, and a certificate of eligibility for the medical expense support program for people with rare diseases. The remaining two services—a rare disease medical expense support program application and a link to the National Health Information Portal—will be introduced in stages starting at the end of 2026.

The services have also been made more convenient and user-focused. Users can select the specific latent tuberculosis screening record they need from among multiple screening records when requesting a certificate, while the results report will comprehensively reflect screening results from past to recent tests. The infectious disease report confirmation service will initially allow users to check reports for 25 major infectious diseases, including malaria and Japanese encephalitis, with coverage to be expanded in stages. Certificates of eligibility for medical expense support for people with rare diseases can also be printed immediately without visiting the relevant public health center.

The government expects the introduction of these integrated services to significantly reduce the burden of in-person visits for disease-related civil petitions, which currently number approximately 150,000 annually.

The government also plans to gradually enhance personalized services linked to the “AI National Secretary” feature on the Government24 homepage. Based on users' age, gender, and questions, the service will proactively provide appropriate document application procedures and health and medical information tailored to each stage of life.

Yoon Ho-jung, Minister of the Interior and Safety, said, “This will greatly ease the inconvenience people face when they have to visit multiple agencies just to obtain a single document.” He added, “We will use the AI National Secretary to build an administrative system that proactively provides services tailored to each person’s circumstances.”

This content was produced with the assistance of AI translation services.