Daishin Securities to Provide "Free Enrollment in Voice Phishing Compensation Insurance" for Customers Affected by Hacking-Related Data Leak
Daishin Securities has announced support measures for customers whose personal credit information was recently exposed in a hacking incident.
According to Daishin Securities on November 9, the company will help customers whose information was exposed enroll in insurance covering losses from voice phishing and smishing. The coverage limit is up to 10 million won for one year. The company will enroll customers in a single batch, so they do not need to apply separately. It will also waive domestic stock trading fees throughout December. Various fees, including those for deposits and withdrawals and security devices, will also be waived. In addition, each customer will receive 10,000 won in cash, with payment scheduled for December 1.
Separately from these support measures, customers affected by the information leak may seek civil damages. They may also exercise their rights under applicable laws, including by filing for dispute mediation with the Personal Information Dispute Mediation Committee. The company's support benefits will not affect customers' exercise of their rights.
To prevent a recurrence, Daishin Securities has strengthened its information management systems, including measures to block abnormal access, and is upgrading its integrated security monitoring system. The company plans to strengthen its vulnerability analysis capabilities using artificial intelligence (AI) and add AI features to its integrated security monitoring system.
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Daishin Securities had earlier detected signs of abnormal access on October 17 to a server linked to the opening of securities accounts online for discretionary investment services. After conducting a full investigation over 10 days, it confirmed the leak on October 26 and announced on October 27 that the personal credit information of approximately 38,000 people had been exposed.
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