Dongjak-gu Brings Urban Renewal Permit Consultations Under One Roof... One Point of Contact for 21 Departments

"One-team meeting" with team leaders within seven days of receipt

In Seoul's Dongjak-gu (District Mayor Ryu Sam-young), redevelopment and reconstruction associations no longer have to visit as many as 21 departments one by one to coordinate permit approvals; the process has been consolidated into a single point of contact.

Exterior of Dongjak-gu Office. Photo provided by Dongjak-gu.

Dongjak-gu announced on November 9 that it had launched a "one-stop administrative support system" on November 2 to expedite urban renewal projects and housing construction projects. The system centralizes permit consultations, previously scattered across multiple departments, under a lead department, with the relevant departments reviewing applications together as a single team.

Until now, applicants for housing construction projects had to visit separate departments for areas such as urban planning, roads, and transportation to coordinate their applications. They also faced the inconvenience of repeatedly submitting similar materials, such as project plans and design documents, to each department.

Going forward, the lead department for each project will serve as the single point of contact for consultations. For example, when an apartment reconstruction association applies for approval of its project implementation plan, it previously had to consult separately with departments such as the Road Management Division, Parks and Greenery Division, and Environment Division. Now, it can submit all the documents at once to the Reconstruction Project Division.

The consultation process has also shifted from sequential to parallel. As soon as the lead department receives the documents, it distributes them to relevant departments, including those responsible for urban planning, architecture, transportation, roads, and the environment, and each department reviews matters under its jurisdiction at the same time. Within seven days of receiving an application, a "one-team meeting," primarily involving team leaders, is held to address issues and resolve differences among departments.

The system applies to around 80 redevelopment and reconstruction projects in the district and apartment construction projects with 30 or more units. It covers major permit approval stages, from project approval through completion. Dongjak-gu plans to inform project implementers, including associations, about the system and to check matters related to infrastructure such as roads and parks in advance.

District Mayor Ryu Sam-young said, "Because urban renewal and construction projects involve administrative procedures across multiple fields, close cooperation among departments is an important factor in moving projects forward. Through a system in which relevant departments review and coordinate matters together from the early stages of a project, we will reduce unnecessary administrative delays and support the swift progress of housing construction projects in Dongjak-gu."

This content was produced with the assistance of AI translation services.