Hadong County Hosts Commission's "Mobile People's Petition Center"... Consults on 35 Resident Complaints

Consultations in 13 areas, including administrative affairs and everyday legal issues, with participation from the Anti-Corruption and Civil Rights Commission and partner organizations
On-site consultations at the county office's main conference room, Hadong-eup, and the welfare center for senior citizens and people with disabilities
Further investigations and consultations with relevant organizations planned for complaints that are difficult to resolve immediately

Hadong County in South Gyeongsang Province held a "Mobile People's Petition Center" in cooperation with the Anti-Corruption and Civil Rights Commission to hear residents' everyday complaints and grievances in person.

The county said on November 7 that it had held the "Mobile People's Petition Center" jointly with the Anti-Corruption and Civil Rights Commission in the main conference room on the third floor, providing consultations on 35 residents' grievances.

The "Mobile People's Petition Center" is an on-site civil complaint consultation program in which investigators from the Anti-Corruption and Civil Rights Commission and counselors from relevant organizations visit local areas to hear residents' grievances and, when necessary, consult with the relevant organizations to seek solutions.

[Photo provided by Hadong County] On-site consultations for the “Mobile People’s Petition Office” are underway in the main conference room at Hadong County Hall. Hadong County has also set up consultation venues at Hadong-eup Administrative Welfare Center and the Hadong County Senior and Disabled Persons Welfare Center.

The consultations involved investigators from the Anti-Corruption and Civil Rights Commission and professional counselors from partner organizations, including the Korea Legal Aid Corporation, the Korea Inclusive Finance Agency, the Korea Land and Geospatial Informatix Corporation, and the Korea Consumer Agency.

The consultations covered 13 areas in total: nine administrative areas and four areas handled by partner organizations.

Administrative consultations addressed complaints related to administration, culture and education; national defense and veterans affairs; policing; finance and taxation; welfare and labor; industry, agriculture, forestry and the environment; housing and construction; urban affairs and water resources; and transportation and roads.

Partner organizations provided consultations on areas closely related to residents' daily lives, including consumer damage relief, support for low-income households' finances, everyday legal issues, and cadastral surveys and land surveying.

In particular, the county also operated separate consultation sites outside the county office to make the service more accessible to residents.

From 1:30 p.m. to 3:30 p.m. that day, consultation sites were set up at Hadong-eup Administrative Welfare Center and Hadong County Welfare Center for Senior Citizens and People with Disabilities so residents could receive consultations closer to home.

Hadong County had accepted consultation reservations through its Civil Affairs Division and township and town offices for 14 days, from October 15 to 28.

Investigators from the Anti-Corruption and Civil Rights Commission reviewed complaints submitted in advance and provided consultations on the day of the event. Complaints from residents who visited the sites that day were also accepted.

A total of 35 consultations were recorded that day. However, separate figures for consultations booked in advance and complaints submitted on-site that day were not provided.

The Anti-Corruption and Civil Rights Commission plans to consider how to handle complaints that cannot be resolved immediately by conducting further investigations and consulting with the relevant organizations.

Hadong County plans to work with the relevant organizations to monitor the handling of residents' concerns and grievances received through these on-site consultations.

A county official said, "We organized this event so residents could receive expert consultations in a range of areas, including administrative matters and everyday legal issues, in their own community. We will continue to listen to residents' grievances and concerns and work with the relevant organizations to support the resolution of their complaints."

Hadong County plans to continue working with the Anti-Corruption and Civil Rights Commission and other relevant organizations to address residents' grievances.

To assess the practical results of the on-site consultations, it will be necessary to track which of the 35 complaints were resolved, referred to other organizations, or selected for further investigation, as well as the results of subsequent handling.

This content was produced with the assistance of AI translation services.