Seongnam City Teams Up with 700 Red Cross Volunteers to Find Residents in "Care Blind Spots"

Working with 50 dong administrative welfare centers
From identifying residents in need of care to connecting them with tailored services

Seongnam City in Gyeonggi Province, led by Mayor Shin Sangjin, is joining forces with more than 700 Red Cross volunteers to find neighbors in need of care and provide services tailored to their needs. When volunteers identify residents in the field, the relevant dong administrative welfare center conducts consultations and assessments, then connects them with services such as medical care, long-term care, and daily living support.

Seongnam City officials pose for a commemorative photo after signing an agreement with 700 Red Cross volunteers to identify people eligible for integrated care. Photo provided by Seongnam City.

At 2 p.m. on October 30, Seongnam City signed an “Agreement on Identifying and Supporting People in Need of Integrated Care” with the Central Volunteer Center of the Gyeonggi Branch of the Korean Red Cross in the meeting room of the city’s Green City Office at City Hall.

The agreement was established to build a cooperative system between Red Cross volunteers active in the community and 50 dong administrative welfare centers, so that residents in need of care can be identified and supported in a timely manner.

Under the agreement, when volunteers encounter residents in need of care during their field activities, they will obtain the individuals’ consent and refer them to the relevant dong administrative welfare center for consultation and support.

The dong administrative welfare center will assess residents’ living conditions and level of care needs. The city will then hold an integrated support meeting, draw up an individual support plan, and connect residents with the services they need, including healthcare, health management, long-term care, and daily living support.

The two organizations will also cooperate on identifying people in need, consultations, assessments of care needs, service referrals, and education and outreach. The city plans to provide training to help volunteers understand the integrated care system and identify people in need in the field. Personal information will be collected and used only to the minimum extent necessary for the work, with the individuals’ consent.

Through this agreement, the city plans to expand its integrated care support system throughout the community and help residents receive the care they need while continuing to live in their own homes.

A Seongnam City official said, “We will work with Red Cross volunteers to identify residents in need of care in a timely manner and connect them with services suited to their individual circumstances, helping them live securely in the community.”

This content was produced with the assistance of AI translation services.