Mirae Asset Life Insurance Customers' Personal Credit Information Leaked in Hacking; FSS Launches On-Site Inspection

An incident involving the theft of customers' personal credit information through hacking occurred at Mirae Asset Life Insurance on October 26. The Financial Supervisory Service launched an urgent on-site inspection. This is the first confirmed case of hacking damage in the insurance industry.

Mirae Asset Life Insurance headquarters building.

Mirae Asset Life Insurance announced on its website that day, "We detected abnormalities in some of our systems on October 25, became aware of a cyber incident, and are taking emergency response measures." It added, "After analyzing the incident with an external specialized agency, we confirmed a personal information leak early this morning. We are still determining exactly whose information was leaked and what data was affected."

The hacking incident is believed to have affected the customer policy application system and parts of the website. Further investigation is needed to determine the scope of the information actually leaked.

The Financial Supervisory Service began investigating the specific scale of the damage, the circumstances of the incident, and whether consumers suffered any harm through its on-site inspection.

Mirae Asset Life Insurance said that after becoming aware of the personal information leak, it activated its emergency response system and strengthened security measures to protect customer information, including blocking the attacker's internet protocol (IP) address. The website has been taken offline to prevent further damage.

Mirae Asset Life Insurance said, "We apologize for causing concern with this incident," adding, "We will do our utmost to protect customer information, minimize harm, and restore customer safety and trust."

This content was produced with the assistance of AI translation services.