NH Investment & Securities: "Financial Consumer Protection Week, All Employees to Take Pledge"

Promoting a Culture of Financial Consumer Protection

NH Investment & Securities said it will hold its Financial Consumer Protection Week from October 26 through 30 to raise employees’ awareness of financial consumer protection and promote a consumer-centered culture.

In line with financial authorities’ policy direction of making financial consumer protection a top priority, the event is designed to highlight the need to protect consumers throughout the entire life cycle of financial products, from design and manufacturing to sales and post-sale management, and to enable employees to review relevant systems and procedures themselves.

During the event, the company will offer various programs for all employees, including a CEO letter outlining how to put financial consumer protection into practice, a pledge to uphold the Financial Consumer Protection Code, a self-assessment on financial consumer protection, and a self-assessment event on proper sales practices.

The self-assessment event on proper sales practices is designed to help employees test their understanding of the Financial Consumer Protection Act and strengthened sales procedures through a quiz. Based on the results, the company plans to identify areas requiring improvement and provide educational materials and practical guides tailored to each type of incorrect answer.

Noh Sangin, head of NH Investment & Securities' Financial Consumer Protection Division, said, "Financial consumer protection is a core value that underpins customer trust and the company's sustainable growth. We hope this event will give employees an opportunity to reflect on financial consumer protection systems and proper sales procedures themselves."

This content was produced with the assistance of AI translation services.