Customer Information Leaked in Hack of Lotte's 'Gipeutiel'

Names, Mobile Phone Numbers, and Refund Account Numbers Leaked

Spoon, a subsidiary of Gipeutiel, a mobile gift certificate service, said on October 25 that personal information belonging to some customers had been leaked in a hacking incident.

Gipeutiel's apology regarding the personal information breach. Gipeutiel website.

Spoon Co., Ltd. is a subsidiary of Daehong Communications, an advertising company affiliated with Lotte Group. Gipeutiel issues and sells mobile vouchers for Lotte-affiliated brands.

Spoon said it confirmed that some customers' personal information had been leaked on October 22 following unauthorized external access. The leaked information includes names, mobile phone numbers, email addresses, and refund account numbers.

Spoon said that immediately after becoming aware of the incident, it blocked the attack IP address and strengthened controls on system access. It also said it reported the incident to a specialized security agency and relevant government departments and requested an investigation. It is currently conducting a joint investigation with the relevant authorities, strengthening database (DB) access monitoring, and preparing measures to prevent a recurrence.

Customers whose personal information was leaked are being notified individually by multimedia messaging service (MMS).

Spoon urged customers to be cautious of text messages, emails, and phone calls from unknown sources and not to click suspicious links. It also recommended that customers who suspect financial fraud involving leaked account information check their account status through services such as the Account Information Integrated Management Service.

In its apology, Spoon said, "We once again sincerely apologize for failing to keep your valuable information safe," adding, "We will do our utmost to prevent further damage and ensure that this does not happen again."

This content was produced with the assistance of AI translation services.