Kleon to Pilot 'AI Station Attendant' at Seoul Station
Conversational AI solution applied to a glasses-free 3D display
3D screen offers a real-time interactive experience
Kleon announced on October 19 that, in collaboration with Korail, it will pilot an interactive "AI Station Attendant" at Seoul Station using Samsung Electronics' glasses-free 3D display, "Spatial Signage."
The AI Station Attendant uses Kleon's conversational AI technology. It understands users' questions and the context of their conversations to respond in real time, while also expressing nonverbal cues such as facial expressions, gaze, and gestures. Combined with Spatial Signage's three-dimensional display, it offers an experience that feels like speaking face-to-face with a real person, the company said.
Kleon is preparing to offer its services through Samsung VXT, Samsung Electronics' cloud-based digital signage management platform, to help business customers easily adopt and operate conversational AI solutions.
Once Kleon's conversational AI app launches on Samsung VXT, businesses using the platform will be able to add Kleon's services. The company plans to help customers efficiently deploy conversational AI content and conveniently manage it in stores equipped with Samsung Electronics displays and in a variety of other spaces.
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"As generative AI advances rapidly, not only the amount of information but also how users interact with it is becoming increasingly important," said Kleon CEO Jin Seunghyeok. "We will introduce a new in-store experience in which customers communicate directly with AI on the screen."
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