KakaoBank, "Financial Services to Be Temporarily Suspended in Early Hours of the 18th... Scheduled IT Maintenance"
KakaoBank said on October 14 that it will conduct scheduled maintenance for seven hours, from 1 a.m. to 8 a.m. on October 18, to ensure the stable provision of financial services.
KakaoBank explained that the maintenance will involve checking system configurations and upgrading and replacing IT equipment to improve the stability and operational efficiency of its financial infrastructure as a whole.
During the maintenance, services including the KakaoBank app and website will be temporarily unavailable.
Services that will be unavailable include account inquiries and transfers; domestic and international debit card payments; deposits and withdrawals through cash dispensers (CDs) and automated teller machines (ATMs); notifications for deposits, withdrawals, and card payments; KakaoBank transactions through other financial institutions; provision of MyData information; use of KakaoBank certificates; and customer service consultations and request processing.
The service outage is scheduled to last seven hours, but the time services resume may vary depending on the progress of the maintenance.
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A KakaoBank official said, "We plan to further strengthen the stability of our system operations through this scheduled maintenance. We will continue to do our utmost to provide convenient and stable financial services through thorough infrastructure management."
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