Dongjak Residents 85% "Satisfied with Living Environment"... Convenience Facilities, Transportation Draw Complaints

Policy Needs Survey: 73% Agree with Three Key Priorities, Including Redevelopment

More than 8 in 10 residents of Dongjak District, Seoul, said they were satisfied with their living environment, according to a survey of residents' policy needs conducted by the district, headed by District Mayor Ryu Samyeong. However, convenience facilities such as department stores and large supermarkets, as well as transportation issues, were cited as sources of dissatisfaction.

Dongjak-gu Office. Provided by Dongjak-gu.

Dongjak District released the results of its "Dongjak Residents' Policy Needs Survey" on Oct. 8. A total of 85.3% of respondents said they were satisfied with their living environment. The most common areas of dissatisfaction were convenience facilities (21.9%) and road transportation, including traffic congestion (13.9%). For improvements to transportation, respondents cited shortening bus and subway intervals during rush hour (21%) and widening roads in congested areas (20.6%).

A total of 73.3% agreed with the district's three key priorities: redevelopment, AI-powered administration and popular destinations. The factors considered important in policy differed by generation. Young people cited effectiveness, homemakers practicality, and older residents the extent to which they could feel the impact.

A total of 72.6% said they were highly interested in district administration, while 65.8% said they had high expectations for the ninth popularly elected administration. Nearly half said they received district news through mobile channels such as apps and text messages (25.3%) or the district's official social media accounts (23%). Respondents cited improving access to information (27.8%) and tailoring outreach to specific audiences (27.2%) as priorities for improving communications.

A professional research organization conducted the survey, adding questions about policy direction and implementation strategies to the district's annual resident satisfaction survey. A mobile sample survey was conducted with 588 district residents aged 18 or older. The research also included two-hour focus group interviews (FGIs) with each of three groups: young people (ages 19-34), full-time homemakers (ages 30-59) and older residents (ages 60-71).

The district plans to share the results with each department and use them as a basis for developing policies and business plans. It will identify signature policies under the Dongjak brand and new projects for different groups, including young people and older residents, and discuss ways to evaluate and improve existing projects.

District Mayor Ryu Samyeong said, "The starting point for district administration is to carefully understand what residents are interested in and what they need. Based on this survey, we will faithfully reflect residents' opinions in our policies and projects and bring about changes they can feel."

This content was produced with the assistance of AI translation services.