BMW Korea to Establish Asia-Pacific's Largest Parts Logistics Center... "Growing into an Electrification AS Hub"

Expanding High Voltage Technicians to 650 by 2028

BMW Korea will complete the expansion of its domestic Regional Distribution Center (RDC) next year, aiming to strengthen the customer aftersales (AS) experience.

According to industry sources on October 7, BMW Korea is currently expanding its Anseong parts logistics center, with completion slated for next year. The company plans to increase the logistics center's size from its current 57,000 square meters to 88,000 square meters, expanding its parts storage capacity by approximately 65% compared to the present.

BMW Korea is conducting specialized training on electric vehicles in line with the electrification trend. Technicians are participating in the High Voltage Technician (HVT) training program. BMW Korea

Once completed, the expanded logistics center is expected to become the largest in the Asia-Pacific region. As it establishes itself as a key logistics hub among global distribution centers, it is anticipated to support smooth parts supply within Korea, thereby reducing delays in vehicle servicing.

To date, BMW Korea has reinforced its electrification AS competitiveness based on its network of 83 official service centers nationwide and 480 high voltage technicians.

In particular, safe and precise maintenance of electric vehicles requires specialized knowledge and skills concerning high-voltage systems. BMW Korea operates a multi-stage training system, which includes the High Voltage Technician (HVT), High Voltage Technician Plus (HVT Plus), and High Voltage Expert (HVE) programs. The number of high voltage technicians is set to increase to 530 by the end of this year and to 650 by 2028.

BMW Korea has been designated as a "High Voltage Training Independent Country," making it the fifth country in the world after Germany, the United States, and the United Kingdom to independently operate the HVE program. This enables the rapid introduction of educational programs on new technologies. Earlier this year, the company launched the "GEN6 Program," which covers BMW’s 6th-generation eDrive technology, with 170 participants having completed the course to date.

Additionally, through the connected technology-based proactive vehicle management system "BMW Proactive Care," the company enables real-time monitoring of battery status during charging to detect any anomalies in advance and provides remote diagnostic solutions to identify the vehicle’s condition and anticipated maintenance needs before visiting the service center.

BMW Korea has also enhanced its infrastructure at the vehicle delivery stage with electric vehicles in mind. The BMW Korea Vehicle Distribution Center (VDC) is equipped with facilities that can simultaneously charge up to 150 electrified models and delivers vehicles to customers with their batteries fully charged.

A BMW Korea official stated, "We are the only automobile importer in Korea participating in the Ministry of Land, Infrastructure and Transport’s pilot project for fire reporting in case of battery anomaly detection, thereby contributing to enhanced EV safety. Our comprehensive electrification service system—from proactive diagnostics to parts supply and safety response—is strengthening our customer service competitiveness."

This content was produced with the assistance of AI translation services.