LX Hausys Ranks First in Window Segment of National Customer Satisfaction Index for Two Consecutive Years

"Product and Service Quality Rated Highly"

On October 7, LX Hausys announced that it had been ranked first for the second consecutive year in the window segment of the '2026 National Customer Satisfaction Index (NCSI) Survey.'

The NCSI is a customer satisfaction metric jointly developed by the Korea Productivity Center and the University of Michigan in the United States. It evaluates customer satisfaction based on customer expectations as well as experiences with products and services. Since the introduction of the window segment in last year's NCSI survey, LX Hausys has ranked first for two consecutive years. In this year's survey, "LX Z:IN Window" received high marks for product and service quality, price adequacy relative to quality, and customers' willingness to repurchase the product or service.

LX Hausys View Frame Window. LX Hausys

LX Hausys is targeting the reconstruction market with its flagship window product, "LX Z:IN Window ViewFrame," as well as the premium system window brand "Loncell." The high-end imported aluminum system window "Fenest" is also expanding its application from luxury resorts, hotels, and townhouses to redevelopment and reconstruction sites in the greater Seoul area.

An LX Hausys representative stated, "We plan to continue enhancing customer satisfaction through superb window production, installation, and after-sales service," adding, "By leveraging our distinctive technology and design, we will consistently introduce window products that inspire our customers and lead the market."

This content was produced with the assistance of AI translation services.