Bodyfriend Ranked No. 1 in the Smart Life Care Category at 2026 KCSI
"Efforts to Transform into a Healthcare Robot Company Lead to Increased Customer Satisfaction"
Bodyfriend announced on October 6 that it was ranked No. 1 in the Smart Life Care category in the '2026 Korea Customer Satisfaction Index (KCSI)' survey.
First introduced in Korea in 1992, KCSI evaluates customer satisfaction with products and services among purchasing customers. This year, 455 companies and organizations across 122 industry sectors participated, with responses from more than 11,000 consumers. Among them, Bodyfriend received outstanding evaluations for its products, services, and brand image, securing the top spot in the category.
Bodyfriend commented that this award is the result of its efforts to transform beyond a simple massage chair company into a healthcare robot company, leading to increased customer satisfaction.
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A Bodyfriend representative stated, "Going forward, we will continue to focus on expanding healthcare experiences in customers' daily lives, centered around making our devices more intelligent."
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