From 'Answering AI' to 'Unceasingly Working AI'... Enterprise AI Market Heats Up

OpenAI Unveils 'Dots', a 24/7 AI Agent
Seamless Task Execution Across Apps... Intensifying Competition in Enterprise AI
Pushing to Secure Agent Subscriptions and Usage Fees

Artificial intelligence (AI) companies are focusing on creating environments that enable uninterrupted work, placing their bets on the enterprise market.

On the 29th of last month (local time), at the 'DevDay' developer conference held in San Francisco, OpenAI unveiled 'Dots,' an AI agent designed to work around the clock. Operating on its own cloud computers and powered by GPT-6 Astra, Dots can perform multiple tasks according to the objectives set by the user.

Sam Altman, CEO of OpenAI, is answering reporters' questions at the 'DevDay 2026' annual developer conference held on the 29th (local time) at the Fort Mason Center in San Francisco, USA. Photo by Yonhap News

The key strength of Dots lies in its ability to maintain work context over the long term. It can connect with more than 4,000 apps, allowing the work that began in ChatGPT to seamlessly continue in platforms like Slack or Teams while retaining context. This eliminates the hassle of repeatedly transferring files or re-explaining task backgrounds. OpenAI is also piloting an enterprise version of Dots, specialized for specific tasks within organizations. The plan is to integrate Dots with Microsoft’s 'Agent 365', so companies can manage Dots via their existing administrative tools.

Meta has also announced 'Muse for Small Business' as it targets the small business market. This augments the personal AI agent Muse with business operations features and external service integrations, helping business owners with tasks such as customer acquisition and increasing sales.

AI companies are further upgrading the capabilities of AI agents to allow them to handle even more complex operational work using enterprise tools and data. Last month, Anthropic announced a feature that enables the Claude Tag, operating within Slack channels, to use users’ personal connected tools. They also introduced the 'Claude Marketplace,' which aggregates more than 2,000 plugin integrations and partner products.

For enterprise clients, Cursor has launched the deployment management bot 'Rollout' and the security audit bot 'Security Reviewer.' These bots connect to existing code repositories, deployment systems, and monitoring tools, so they can detect anomalies after service deployment or identify code vulnerabilities and propose solutions.

According to market research firm Gartner, global expenditures on AI agents and assistants are expected to more than double—from $29.219 billion (approximately 39.6 trillion won) this year, to $65.472 billion (about 88.7 trillion won) next year. The proportion of enterprise applications equipped with task-specialized AI agents is forecast to jump from less than 5% last year to 40% by the end of this year.

The fierce competition among AI companies in the enterprise AI agent market is driven by the imperative to secure profitability. According to Anthropic’s IPO investment prospectus, their revenue last year reached $4.6 billion (about 6.2 trillion won), a twelvefold increase from the previous year. However, operating expenses—including computing and infrastructure costs—soared to $12.65 billion (about 17.1 trillion won). In the enterprise market, if AI agents can prove their value by saving time and costs through repetitive tasks, companies can generate steady subscription fees and usage charges. By connecting internal data and business tools, AI companies can secure long-term clients and recurring revenue.

This content was produced with the assistance of AI translation services.