SSG.com Expands ‘2-Hour Delivery’ to 33 Locations Nationwide, Aiming for 55 by Year-End
Combining Scheduled and On-Demand Delivery
‘SSG Delivery’ Sales at Pilot Stores Up 10% Year-on-Year
SSG.com is accelerating its expansion of the ‘2-Hour Delivery’ service to meet growing demand for online grocery shopping. The company plans to enhance its delivery system by combining scheduled delivery with on-demand service, allowing customers to receive their orders at their preferred time.
On September 30, SSG.com announced that it will expand the operation of its ‘2-Hour Delivery’ service to 33 stores nationwide in October, including locations across Gangwon, Chungcheong, Jeolla, and Gyeongsang regions.
Customers can receive most Emart products within two hours after placing an order, and even if they order by 8 p.m., same-day delivery is available. After pilot operations at Yangjae and Hanam stores in July, the service area has expanded to include Busan and Gyeongnam, Daegu, Daejeon, and Sejong.
The demand for quick delivery is also increasing. From September 1 to 27, sales for the ‘2-Hour Delivery’ service at participating stores rose by 10% compared to the same period last year. In particular, there was a high number of orders for heavy or bulky items such as bottled water, rice, eggs, milk, frozen meat, toilet paper, and detergent.
Food products accounted for 90% of total sales, with about half of these being fresh foods. Emart’s private brands such as No Brand, Peacock, and 5K Price also enjoyed strong popularity.
SSG.com plans to expand ‘2-Hour Delivery’ to 55 stores by the end of this year. By combining scheduled delivery options, such as daytime and dawn delivery, with ‘2-Hour Delivery’ and ‘BaroQuick,’ the company aims to offer a comprehensive delivery system that covers both planned grocery shopping and instant purchases.
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Han Gunsoo, Head of SCM at SSG.com, stated, “We are continuously upgrading our delivery services so customers can receive the products they need at their desired time. By seamlessly combining scheduled delivery and on-demand delivery, we will strengthen our competitiveness in online grocery shopping.”
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