Enjoy "Everyone's AI" via KakaoTalk and Phone... Focused on Public, Healthcare, and Finance

Kakao Consortium Highlights Everyday Connectivity
Providing AI Services via KakaoTalk and Phone
Initial Target of 5 Million Users... Expanding to 10 Million by End of 2027

The Kakao consortium, which was selected for the government-led "Everyone's AI" project, has expressed its ambition to build an AI service for the general public in a way familiar to everyone. The Kakao consortium plans to provide a comprehensive AI agent platform by integrating proprietary AI models developed by participating companies with public-facing platforms such as KakaoTalk. The goal is to launch a beta service in chatbot form by mid-October.

According to Kakao on September 26, the consortium will combine the accessibility of KakaoTalk and phone calls with the service, AI model, and infrastructure capabilities of Kakao and LG to establish an AI agent platform usable in the public, healthcare, and financial sectors. Their plan is for users to interact with AI in KakaoTalk as if they were chatting with friends, and to help digitally vulnerable groups who find it difficult to use smartphones by enabling them to ask questions and receive assistance via voice. The initial goal for monthly active users (MAU) is 5 million. The consortium aims to expand this to 10 million by the end of 2027 and to 30 million by 2030.

Example screen of the Everyone's AI service to be built by the Kakao consortium. Kakao

The consortium will build a "comprehensive AI agent" that delivers the results users want. This means connecting all follow-up procedures such as identity verification, document issuance, and payment into a single process after gathering the necessary information. For example, in the case of applying for scholarships, the service will guide students to scholarships they are eligible for, help prepare application documents, and streamline the process so that the scholarship can actually be received.

The Kakao consortium will prioritize fields closely related to daily life and of high importance, such as the public, healthcare, and financial sectors. In the public sector, it will leverage its experience in developing the AI National Secretary service.

Major participants in the consortium will each leverage their strengths. Kakao will utilize its experience in nationwide service planning and operation, while LG Uplus and other LG affiliates will focus on areas such as AI models and integrated graphics processing unit (GPU) operations. Domestic AI models, such as Kanana and Exaone, will be customized to the service to further improve response speed and cost efficiency.

The consortium also plans to increase participation from external companies. By combining their experience with the open platform "Play MCP," which is based on the Model Context Protocol (MCP), and the Ministry of Science and ICT’s "AI Agent Marketplace Development Support Project," they will make it possible for various external agents to be used within Everyone's AI.

A Kakao representative said, "Through Everyone's AI, we aim to provide an AI experience where anyone can easily get the help they need and resolve issues comprehensively using the familiar KakaoTalk app and phone calls. By combining our strengths with those of participating companies, including LG Uplus, we will create AI services that people routinely seek out and use naturally in their daily lives."

This content was produced with the assistance of AI translation services.