Shinhan Bank Introduces Video Interviews Analyzed by AI

KB Kookmin and Woori Banks Conduct AI Competency Assessments

As major banks kick off their second-half open recruitment, 'Artificial Intelligence (AI)' has emerged as the core keyword.

Bank Recruitment Heats Up for the Second Half... The Core Keyword Is "AI" View original image

According to the financial sector on September 17, five commercial banks—Shinhan, KB Kookmin, Hana, Woori, and NH Nonghyup—are conducting open recruitment for both entry-level and experienced positions in the second half of the year. Hana Bank plans to hire approximately 230 people, KB Kookmin Bank aims to recruit about 180, Shinhan Bank will hire 130, NH Nonghyup Bank plans for 120, and Woori Bank will hire a double-digit number of new employees.


Shinhan Bank, which closes its application submissions later this afternoon, has removed the self-introduction essay requirement for this recruitment cycle and introduced a video interview. Applicants respond to questions through a video, and AI then analyzes the interview results. The interview process also includes an 'AI Collaboration Interview,' where candidates receive a task, prepare a prompt to solve the problem, and verify the results. According to a Shinhan Bank representative, "We comprehensively evaluate not only the candidate's ability to understand the task and appropriately utilize AI, but also their capacity to validate the AI's output and incorporate their own judgment to produce a high-quality result."


KB Kookmin Bank, which completed its competency test 'KB Mindset' within the application process yesterday, plans to conduct an AI competency assessment (TOPCIT) during the first round of interviews. The interview will evaluate AI understanding and technology, problem-solving and practical skills, critical thinking and assessment, as well as ethics and responsibility. Although it is not a strictly technical test, the bank aims to assess whether candidates can effectively utilize AI to solve problems in real work scenarios, based on their understanding of AI.


Woori Bank, which will hold its first-round interviews at the end of this month, completed its AI competency test as part of the document screening process between September 9 and 11. The AI competency evaluation consists of identifying personality traits, playing strategic games, and a video interview.


NH Nonghyup Bank, which is accepting applications until this afternoon, will conduct a professional knowledge assessment in the second round. The assessment covers not only finance and economics but also AI and digital literacy. Kang Tae-young, CEO of NH Nonghyup Bank, emphasized during this recruitment drive, "By keeping pace with the rapidly changing financial paradigm and continuously pursuing challenges and innovation, we aim to become an AI Bank that delivers maximum satisfaction to our customers."


Hana Bank, whose application deadline is September 28, has introduced a new 'HanAXpert' recruitment track in this cycle. 'HanAXpert' is a word combining 'Hana', 'AI Transformation (AX)', and 'Expert.' This track covers all areas of banking, including corporate finance, personal finance, treasury and foreign exchange, global business, and AI/data finance. Its main objective is to select candidates who can develop into specialists in accordance with their academic background and competencies from the outset of their employment. AI/data finance refers to working in banking roles that embed AI and data capabilities into finance operations, as opposed to IT or digital development positions.



A representative from a commercial bank commented, "We do not expect bank employees to have the ability to develop AI programs, but in keeping with the times, it is essential for them to understand new technologies and systems and to leverage these skills when serving customers."


This content was produced with the assistance of AI translation services.

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