Osan City Builds a Comprehensive Welfare Safety Net—Connecting Neighbors Through Public-Private Partnerships

Osan City Achieves Results in Identifying Households at Welfare Risk... Receives Five Governor's Commendations
Collaboration of 702 Community Facilities, Data Systems, and Human Safety Network
Field-Based Welfare Built by Institutions, Citizens, Businesses, and Case Managers Together

Osan City, Gyeonggi Province (Mayor Jo Yongho), has built a system for identifying households at risk of welfare crises by integrating administrative data with on-the-ground information from citizens, businesses, and welfare organizations, earning five commendations from the Gyeonggi Province Governor.

On April 8, Osan City began operating a "Visiting Hope-dong Administrative Welfare Center" at living sites with high citizen accessibility, providing customized services such as welfare, health, and psychological counseling. Provided by Osan City

Osan City announced on September 14 that, in the Gyeonggi Province evaluation for 'Discovering and Supporting Welfare Blind Spots in Winter,' the city received an institutional commendation, while three civilians and one public official were individually recognized.

The civilian award recipients were Oh Hyeongho, chief of Daewoon ES Co., Ltd.; Moon Wolsun, member of the Central-dong Community Security Council; and Seo Yujeong, member of the Daewon 2-dong Community Security Council. In the public sector, Eun-Kyung Shin, an integrated case manager, was also honored.

To respond to the expected winter cold waves, seasonal unemployment, and social isolation in 2025–2026, the city and its eight neighborhood administrative welfare centers operated a crisis household detection system. City staff visited 702 essential community facilities—including public bathhouses, dormitories (gosiwon), one-room housing areas, convenience stores, real estate agencies, hair salons, pharmacies, and apartment complexes—to promote methods for reporting crisis households.

The data-driven system for discovering at-risk households combines the "Happiness Link" crisis information, AI-powered initial counseling, and a welfare crisis alert app with "Osan Care Talk," community leaders, honorary social welfare officials, and social welfare centers and health centers to form a human safety net.

Other initiatives included "Osan Radar," which detects signs of crisis; "Knock(ON) Win-Win Partnership," in which staff visit residents through dormitories and apartment management offices; and "Ttottak!! Approach," in which ten public institutions and twelve private organizations jointly provide counseling and case management.

Osan Mayor Yongho Cho is taking a commemorative photo with officials after receiving the Governor of Gyeonggi Province's Institutional Commendation for 'Winter Welfare Blind Spot Discovery and Support Merit' at the September staff monthly meeting held on the 3rd. Provided by Osan City

Chief Oh Hyeongho reported 16 households showing risk signs while installing and inspecting city gas facilities. About 500 vulnerable households received free support such as gas stoves, carbon monoxide alarms, and gas hose replacements.

Committee member Moon Wolsun continued delivering side dishes and checking in on elderly people living alone, discovering eleven new 'Good Store' partner businesses. Member Seo Yujeong operated ten emotional support programs for socially isolated residents alongside home visits to vulnerable households.

Integrated case manager Eun-Kyung Shin personally visited vulnerable housing sites such as guesthouses and located households in crisis. Working with police, employment and welfare centers, and mental health welfare centers, she provided urgent welfare support totaling 200 cases—100 in 2025 and 100 in 2026—and connected critical residents with 119 emergency services and escorted them to hospitals when necessary.

Going forward, Osan City will designate the last Thursday of every month as "Hope-dong Visiting Administrative Welfare Center and On-site Welfare Service Day," visiting vulnerable areas to provide counseling in thirteen fields—including welfare, health, legal affairs, housing, employment, and finance—through public-private cooperation.

Osan City officials are conducting promotional activities visiting local apartment complexes to guide on how to identify and report vulnerable households in welfare blind spots. Provided by Osan City

Osan Mayor Jo Yongho stated, "These commendations are the result of citizens, frontline workers, welfare organizations, and the administration working together to identify crisis signals in the community and connect residents to support. We will further strengthen the on-site detection network, so that no citizens in need miss support due to unfamiliarity with available systems."

This content was produced with the assistance of AI translation services.