HLB Pharma Achieves Top Naver Seller Rating, 'Platinum'
HLB Pharma's Naver Brand Store has achieved the highest seller rating, Platinum.
According to HLB Pharma on September 14, the Naver seller rating is granted based on a comprehensive evaluation of store operations, including sales performance over a certain period, order fulfillment, delivery quality, and customer satisfaction. The evaluation reflects not only the volume of sales, but also the overall level of service, from order placement and delivery to post-purchase customer response.
In this assessment, HLB Pharma's Brand Store scored 100 points for order fulfillment, 99.9 points for delivery quality, and 98 points for customer satisfaction. This result reflects the high level of service maintained throughout the online purchasing process, including stable product supply and delivery management, as well as prompt responses to customer inquiries and requests.
To celebrate achieving Platinum status, HLB Pharma will be holding a promotion at the Naver Brand Store from September 15 to 21. During the event period, returning customers will receive a 5% discount on all products, with a maximum discount amount of 5,000 won.
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An HLB Pharma representative stated, "Achieving the Platinum rating is the result of our consistent efforts to maintain stable order and delivery management and to enhance customer satisfaction. We will continue to improve our online service quality and introduce a wide range of products and benefits so that customers can enjoy a more convenient and satisfying purchasing experience in the future."
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