Kyungbok University Officially Launches 24/7 AI Admissions Counseling Chatbot

Kyungbok University is offering an artificial intelligence (AI) admissions counseling service that provides admissions information without restrictions on time and location.

On September 9, the university announced the official launch of the "KBU Admissions Counseling AI Chatbot," which operates 24 hours a day, 365 days a year, for prospective students and their parents.

This service was introduced to improve convenience for test-takers who are familiar with smartphones and digital environments, and to respond promptly to the inquiries that are concentrated during the application period. Users can access the service at night and on holidays, allowing students and parents to obtain the information they need at any time.

The AI chatbot not only offers basic admissions information such as guidelines for early and regular admission, schedules, and eligibility, but also provides data essential for application strategies, including the previous year’s department-specific competition rates and minimum acceptance scores.

Gyeongbok University launched an admissions guidance service using a chatbot on the 9th. Provided by Gyeongbok University

It also offers information related to university life, including the unique characteristics of each department, career paths after graduation, scholarship benefits for new students, and dormitory move-in guidance. The service is designed so that students can access everything from admissions preparation to campus life information in one place.

Kyungbok University plans to continuously enhance the AI chatbot’s knowledge base to improve answer accuracy. The university will analyze frequently asked questions and unanswered keywords from students in real time, incorporate new information, and maintain high service quality.

Song Yunshin, Director of Admissions and Public Relations at Kyungbok University, said, "With the introduction of the AI chatbot, we are now able to deliver needed admissions information to students more quickly and accurately, building a tailored service unhindered by time or place. We plan to go beyond simply responding to repetitive inquiries and will actively create a digital admissions counseling environment that reflects the real needs of students, in order to attract outstanding talent."

This content was produced with the assistance of AI translation services.