Full Expansion of Civil Rights Protection Education... 210,000 to Be Trained by Next Year

Proportion of Rights Protection Education to Be Raised to 42.7%
Practical Workshops on Civil Complaints Using AI and Big Data

The Anti-Corruption and Civil Rights Commission is strengthening educational programs on civil rights protection to enhance public officials' ability to resolve civil complaints.

Anti-Corruption and Civil Rights Commission, Government Complex Sejong. Photo by Hyunmin Kim

The National Integrity and Civil Rights Education Center, which operates under the commission, announced on September 9th that it plans to significantly increase the proportion of rights protection education in its overall curriculum—from 8.8% last year to 21.1% in the second half of this year, and further to 42.7% next year.

This measure was prompted by President Lee Jaemyung’s remarks during a presidential work report in July, where he noted, "Since the commission is the most specialized agency for handling civil complaints, it also needs to provide corresponding education."

The scope of the educational programs and the number of trainees will also expand. The number of courses will grow from four last year to twenty-seven next year, and the annual number of training sessions will increase from thirty-four to one hundred seventy during the same period. New training programs will include: ▲ Capacity building for conflict resolution officials ▲ Addressing group conflicts ▲ Enhancing capabilities in rights protection and conflict management ▲ Strengthening response skills for group and unusual complaints. The number of participants is set to increase dramatically from 2,594 last year to 210,000 next year.

New courses will also be introduced in line with the public sector’s digital transformation. These will include hands-on complaint resolution workshops using artificial intelligence (AI) and big data, as well as cultural performances—such as plays and sand art—featuring real-life case studies of resolving civil complaints. On-site training for public officials dealing with civil complaints will also be expanded, with officials visiting local hubs.

Jung Ilyeon, Chairperson of the commission, stated, "By expanding and strengthening rights protection education, I hope public officials will develop immediate, practical capabilities for resolving complaints and mediating conflicts on the ground, so they can proactively carry out civil rights protection activities."

This content was produced with the assistance of AI translation services.