LG CNS to Add AI to Health Screenings...AI Agent Adopted at Chaum Screening Center

From Screening History Analysis to Report Drafting and Post-Management
AI Agent Consolidates and Manages Dispersed Screening Records

LG CNS is collaborating with Chaum and Cha Healthcare to apply artificial intelligence (AI) agents to the health screening center.

LG CNS announced on the 9th that it will collaborate with CHAUM and CHA Healthcare to promote a proof of concept (PoC) applying an AI agent to the examination tasks at the CHAUM Health Screening Center. Bae Min, Executive Vice President of Finance and Public Business Division at LG CNS, Jae-Hwa Kim, Director of CHAUM, and Jun-Young Lee, Executive Vice President of CHA Healthcare, are taking a commemorative photo at the kickoff meeting. (From left) LG CNS Photo by LG CNS

On September 9, LG CNS announced that it will develop AI agents for the screening process designed to reduce the repetitive data retrieval and record-keeping work of nurses, allowing them to focus more on customer consultation and health management. The AI agent analyzes and aggregates information such as customer screening histories and reports, consultation records, and post-management schedules scattered across the customer relationship management (CRM) system and electronic medical records (EMR), then provides the information needed for screening operations.

AI will also be applied to the stage of communicating screening results, where it synthesizes examination results and expert opinions to draft a preliminary report. Automation of pre- and post-screening guidance is also powered by AI. The AI agent creates checklists detailing precautions tailored to each examinee prior to the screening, and after screening, manages schedules for retests and follow-up observations. Through this collaboration, LG CNS plans to develop an AI agent model specialized for health screening consultation and expand its application to other major screening centers at Cha Medical Group in the future.

Paik Min, Executive Vice President of Financial and Public Sector at LG CNS, said, "LG CNS has transformed AI from something that is simply demonstrated to something that is used every day across various industries including finance and manufacturing. We aim to leverage our accumulated AI experience (AX) in the medical field to drive innovation in screening services and improve operational efficiency."

This content was produced with the assistance of AI translation services.