TVING Begins Accepting Compensation Claims for Personal Information Leak...Withdrawn Members Also Eligible
Compensation Available Starting October 6
Hacking and Phishing Protection Insurance Up to 3 Million Won
Dormant and Withdrawn Members Also Eligible
TVING began accepting compensation claims from affected members regarding the personal information leak, starting at 10:00 a.m. on September 7.
Juhee Choi, CEO of TVING, apologizes for the personal information leak incident at a hotel in Jung-gu, Seoul on the 3rd. Photo by Yonhap News Agency
View original imageTo apply, users must log in to the TVING website or mobile application, check their eligibility on the compensation application page in the 'MY' menu, and then complete identity verification.
The compensation package consists of a hacking and phishing protection insurance plan, a premium-grade viewing experience, TVING points worth 5,000 won, and entertainment coupons. The insurance is provided for one year and covers up to 3 million won per person for cyber financial fraud caused by hacking and phishing, as well as scams related to internet shopping malls and peer-to-peer transactions.
Current TVING subscribers will automatically receive a premium viewing experience for three months without a separate application. Affected members will also be granted TVING points worth 5,000 won. For entertainment benefits, users may select either a one-month subscription to the Wavve advertising-supported plan or a CGV combo discount coupon.
TVING has also decided to provide compensation to dormant and withdrawn members. However, withdrawn members are required to re-register for free and apply after identity verification and matching of information.
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Previously, the joint public-private investigation team under the Ministry of Science and ICT announced that the TVING security breach resulted in the leakage of information from 39.54 million accounts, including active, dormant, and withdrawn accounts, based on duplicated data.
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