"We Help With Free Climate Companion Pass Exchanges and App Registration"... 32,000 Visitors So Far

On-Site Promotional Booths Set Up at 12 Major Subway Stations
One-Month Support for Card Exchange and App Registration for the Digitally Challenged
2,000 Won Coupon for Prior Conversion to the Card for Everyone

According to data compiled by the Seoul Metropolitan Government, more than 32,000 citizens visited the subway promotional booths for the Climate Companion Pass over three days, in celebration of the pass’s launch.

On-site photo of the Climate Companion Pass promotional booth. Provided by Seoul City

According to Seoul City on September 6, more than 32,000 citizens visited promotional booths set up at 12 major subway stations in Seoul from September 1 to 3 and switched from the Climate Companion Card to the Climate Companion Pass.

At the promotional booths, staff are providing guidance on card conversion, support for installing and registering the application required to use the Climate Companion Pass, and running events to collect and reward the return of the existing physical Climate Companion Cards.

The promotional booths will operate for one month, except on Sundays and public holidays, until October 2. On weekdays, the booths are open from 7 a.m. to 11 a.m. and from 4 p.m. to 8 p.m., during commuting hours; on Saturdays, they operate from 10 a.m. to 6 p.m. Booths are located at 12 stations: Seoul Station, Seongsu Station, Konkuk University Station, City Hall Station, Yeonsinnae Station, Nowon Station, Hongik University Station, Jamsil Station, Sadang Station, Seolleung Station, Yeouido Station, and Gasan Digital Complex Station.

The Climate Companion Pass, launched on September 1, is a public transportation fare support program with Seoul-specific benefits, such as extending the youth discount eligibility to those up to 39 years old for the “Card for Everyone,” which provides reimbursement benefits for nationwide public transportation use.

A key advantage of the Climate Companion Pass is that, regardless of how much you use it, the monthly usage amount will be combined and the benefit type (percentage or flat-rate) that provides the largest reimbursement will be automatically applied, so you get optimal discounts whether you use public transit a lot or a little.

To use the Climate Companion Pass, users must register their card number and reimbursement account in the Tmoney Card & Pay app and also register the card number in the K-Pass app—a multi-step process. For postpaid cards (credit and debit) and mobile cards, users must also register their card number in the K-Pass app or website.

To support citizens with digital registration and other app usage, additional staff have been assigned at the promotional booths to offer one-on-one guidance, from card exchange to app registration.

Citizens can also exchange expired physical Climate Companion Cards for the newly released Climate Companion Pass free of charge. To protect personal information, if your physical Climate Companion Card is registered on the Tmoney website, you must delete the registration before visiting the booth to exchange it for a new card. Seoul City stated, “We are reviewing various eco-friendly ways to recycle the collected physical Climate Companion Cards.”

For citizens who had already switched to the Card for Everyone before the launch of the Climate Companion Pass, a convenience store coupon worth 2,000 won is being distributed. Citizens who return a physical Climate Companion Card and wish to use the mobile Climate Companion Pass will also receive a convenience store coupon.

The price of the prepaid physical Climate Companion Pass sold at convenience stores and other retail outlets is 4,000 won, which is 1,000 won more than the previous Climate Companion Card.

Meanwhile, the number of Climate Companion Card users dropped by 60%, from 900,000 in June to 360,000 at the end of August. The Climate Companion Card 30-day pass will be discontinued on October 1, so citizens who have not yet switched should do so promptly.

This content was produced with the assistance of AI translation services.