TVING to Issue Official Apology for Data Breach Today... Announces Compensation Plan

Plans to Strengthen Information Security and Prepare Customer Compensation Measures

Online video service (OTT) platform TVING will issue an official apology and announce a customer compensation plan three months after a personal data breach.

On September 3, TVING stated that it will hold an official apology and briefing session in the afternoon to explain its stance on the personal information leak and outline measures for customer compensation in relation to the recent cyber incident.

At the session, TVING CEO Choi Joohee and key executives will officially apologize for the personal data breach and announce future plans to strengthen information security. They will also provide details of the specific customer compensation plan.

Previously, on June 2, TVING disclosed, "We detected unauthorized access by an unidentified hacker to the personal information storage database and evidence of file exfiltration." The company confirmed that information such as user IDs, names, dates of birth, gender, email addresses, refund account numbers, and passwords had been leaked. TVING also advised users to be vigilant against suspicious calls, emails, or text messages and recommended changing passwords on other services that use the same login information.

After the incident, the government formed a joint public-private investigative team to determine the cause of the incident and the extent of the damage. A TVING representative stated, "We sincerely apologize for the concern caused by the personal data breach," and added, "We will do our utmost to provide relief for affected users and protect their rights."

This content was produced with the assistance of AI translation services.