Those Planning to Stay Overseas Can Now Report Health Insurance Benefit Suspension Online
Expansion of the "Departure Benefit Suspension Notification Service"
The National Health Insurance Service (NHIS) announced on September 2 that it will expand its "Departure Benefit Suspension Notification Service" to online channels for subscribers who plan to stay abroad for more than three months.
If a health insurance subscriber stays overseas for more than three months, health insurance benefits are suspended according to relevant laws and regulations. Depending on the subscriber type and specific requirements, exemptions from insurance premiums or exclusion from premium calculations may be applied.
Previously, those planning to stay overseas had to visit an NHIS branch office, send a fax, or call the customer service center to report benefit suspension.
However, going forward, subscribers can apply for benefit suspension in advance through the official website or mobile application. No additional documents are required for online notification. As before, it is still possible to report by visiting a branch office, sending a fax, or contacting the customer service center.
However, workplace subscribers must complete the reporting procedure through their affiliated company, so they are excluded from the online notification service.
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The NHIS stated, "We expect that online notifications will alleviate administrative inconveniences for those planning to stay abroad," and added, "We will continue to expand non-face-to-face and digital-based customer services that can be accessed anytime and anywhere."
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