Pilot Program for 'Convenience Store Rest Areas' Along Delivery Routes
Targeting Riders with 'Ttaenggyeoyo' Service Records
Improving Accessibility Using Private Sector Infrastructure

From now on, delivery riders in Seoul will be able to purchase bottled water or snacks and take a short break at CU convenience stores throughout the city. After making a delivery, there is no longer a need to seek out a distant rest area while waiting for the next call.


On August 28, the Seoul Metropolitan Government announced that it will use approximately 3,000 CU convenience stores in Seoul as 'convenience store rest areas' to improve the convenience and accessibility of rest spaces for delivery workers.

A delivery worker is moving through the streets of Seoul. Photo by Yonhap News.

A delivery worker is moving through the streets of Seoul. Photo by Yonhap News.

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This move is a follow-up to Seoul Mayor Oh Se-hoon’s visit on August 7 to ‘Hyu Seoul Mobile Worker Bukchang Rest Area’ in Jung-gu. During the visit, he inspected the work and rest conditions for mobile workers and stated his intention to utilize convenience stores and other community facilities so that workers can rest nearby.


This initiative targets 3,000 delivery riders who work in Seoul. Eligible participants are riders who have completed at least one delivery with 'Ttaengbae', the public delivery service of Seoul’s official delivery app 'Ttaenggyeoyo', via three delivery agencies: Barogo, Vroong, and Beyond Delivery during the past month. On the same day, the Seoul Labor Rights Center, BGF Retail, and the three delivery service providers signed the related agreement.


Each rider will receive a mobile voucher worth 10,000 won. Riders can purchase bottled water, snacks, and other refreshments needed for a break at CU convenience stores in Seoul, and in stores equipped with dining areas, they may use these spaces as rest areas.


The Seoul Metropolitan Government plans to begin a pilot program next month, with full-scale operation scheduled for the extreme cold months (January to February) and heatwave season (July to August) of next year. In addition, the city will expand nearby rest options for mobile workers by supplementing existing rest areas with 'simple rest areas' and 'mobile rest shelters' so that workers can find a place to rest when needed, close to their routes.



Park Kyunghwan, Director of the People's Livelihood and Labor Bureau of the Seoul Metropolitan Government, stated, “The public and private sectors are joining forces so that delivery riders can rest safely and comfortably at convenience stores close to their routes,” adding, “We will enhance access to rest areas for mobile workers by utilizing convenience stores, simple shelters, and mobile rest areas.”


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