"How to Respond to AI Voice Phishing"... Jangseong Launches Information Protection Training at Senior Welfare Center

Identifying Suspicious Texts on Smartphones

Heightened Alert Against Sophisticated Crimes Imitating Familiar Voices

The Jangseong County Senior Welfare Center has taken steps to prevent various types of cyber crimes targeting seniors, such as voice phishing schemes aimed at stealing personal information and assets.

The Jangseong County Senior Welfare Center announced that on the 25th, it held the 'Elderly Rights Promotion and Information Protection Education' session for about 60 senior citizens in the center’s education room.

Jangseong County Senior Welfare Center conducted an "Elderly Rights Promotion and Information Protection Education" session for about 60 seniors on the 25th. Provided by Jangseong County Senior Welfare Center

This program was organized as the Jangseong County Senior Welfare Center was selected for a collaborative initiative sponsored by the Korea Internet & Security Agency (KISA), in cooperation with Jeonnam Information Security Support Center, Korea University Graduate School of Information Security, and the Jangseong Police Station. The Family Happiness Division of Jangseong County also participated in the initiative.

This training focused not just on theoretical content, but on equipping seniors with practical response strategies that can be used in real-life cybercrime scenarios.

In the first part, the Korea University Graduate School of Information Security conducted a theoretical session on personal information protection and cybercrime prevention, followed by hands-on practice using smartphones to guide participants on how to identify and respond to suspicious text messages and other threats.

In the second part, Yoon Kisuk, an inspector from the investigative division of the Jangseong Police Station, served as a lecturer, explaining typical types of crimes to which seniors are vulnerable, such as voice phishing, and sharing actual case examples along with response strategies.

Notably, the session also introduced increasingly sophisticated methods, including the recent use of artificial intelligence (AI) to mimic the voices of family members or acquaintances, which further raised participants’ awareness and vigilance.

One senior citizen who attended the training said, "I thought I wouldn’t fall for voice phishing calls, but I was surprised to learn that even family members’ voices can be mimicked by AI. Learning how to hang up unknown calls and verify the caller, and how to check suspicious messages, has been very helpful in my daily life."

Oh Namho, Head of Jeonnam Information Security Support Center at the Korea Internet & Security Agency, stated, "Recently, cybercrime methods are becoming more diverse and damages are rising. I hope everyone will actively share what they learned in this training with family, neighbors, and those around them to help prevent further damage."

Kim Jongwon, Director of the Jangseong County Senior Welfare Center, expressed, "I hope this training will serve as an opportunity for seniors to gain the ability to protect their own personal information and assets. We will continue to collaborate with relevant agencies to provide more practical training on rights protection that is needed in daily life."

Meanwhile, the Jangseong County Senior Welfare Center plans to continue operating various training programs to ensure the safe daily life and rights protection of senior citizens.

This content was produced with the assistance of AI translation services.