KB Kookmin Bank Launches 'KB Golden Life Long-term Care·Caregiving Service' on KB Star Banking
From searching for care facilities to expense calculation and professional consultation in KB Star Banking
Synergy with KB Life..."Expanding the scope of total care solutions for seniors"
KB Kookmin Bank announced on the 24th that it has launched the “KB Golden Life Long-term Care·Caregiving Service,” a senior-focused service within the KB Star Banking app.
This service is the first among commercial banks to respond to the increasing demand for long-term care and caregiving resulting from an aging population, and is designed to help customers easily and conveniently access complex information about long-term care. In particular, in collaboration with KB Life Insurance, customers can seamlessly use all stages of the service, from searching for care facilities and calculating costs to receiving professional long-term care·caregiving consultations, all in one place.
The main services include ▲Searching for care facilities ▲Calculating long-term care expenses ▲Care status assessment solutions ▲Checking long-term care grades ▲Long-term care·caregiving consultations.
The “Care Facility Search” feature allows customers to compare and search for care facilities based on location and facility criteria. The “Long-term Care Expense Calculation” function helps customers systematically plan their retirement finances by providing estimated costs for different types of caregiving services, including in-home, center-based, and residential care.
Additionally, the “Care Status Assessment Solution” offers a brief survey lasting less than five minutes to diagnose the customer's care needs and provide personalized management guidance. The “Long-term Care Grade Check” provides information about government benefits by grade, based on survey results. Customers who require professional consultation can apply for "Long-term Care·Caregiving Consultation" to receive personalized advice from expert nurses at KB Life Insurance.
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A representative from KB Kookmin Bank stated, "We hope that this service will enable senior customers and their families to access long-term care and caregiving information more easily and conveniently," and added, "We will continue to leverage the capabilities of KB Financial Group to expand customized financial and non-financial senior services on an ongoing basis."
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