Toss Place Holds First Franchise Owner Meeting

"Visiting Toss Place"
Listening to the Voices of Over 30 Store Owners

Toss Place, a subsidiary of Viva Republica that supplies payment terminals and POS (Point of Sale) solutions, announced on the 21st that it recently held its first franchise owner meeting, "Visiting Toss Place," at a franchise location in Gangnam-gu, Seoul.

Jaeho Choi, CEO of Toss Place (center right), is seen conversing with store owners at the first 'Visiting Toss Place' meeting held recently at a Toss Place franchise in Gangnam-gu, Seoul. Toss Place

"Visiting Toss Place" is a meeting where Toss Place visits regions where store owners are located and holds discussions on site. At these gatherings, the company listens to feedback on its services and hears about challenges in store operations, using this input to make improvements.

Each meeting is held at a different franchise, serving as a hub and inviting neighboring store owners. At the first hub, "Half House" in Gangnam-gu, Seoul, around 30 owners from various parts of Seoul gathered. Owners from multiple sectors—including dining and cafes, beauty, education, fitness, and retail—came together to discuss POS functionality enhancements, sales and customer management, store marketing, and other operational challenges.

There was also an interactive session where attendees could try out a new artificial intelligence (AI)-based service that is still in development, prior to its release. The feedback from the store owners on that day will be incorporated into the actual service launch process.

Toss Place plans to continue holding "Visiting Toss Place" meetings and reach out to store owners in various regions.

A Toss Place representative stated, "We believe that the success of store owners is the success of Toss Place," adding, "We will carefully review each piece of feedback from the field and use it to improve our services."

This content was produced with the assistance of AI translation services.