MoaData Partners with Global Telecom Software Leader Netcracker to Target 'AI Autonomous Operations' Market in Telecom Networks

MoaData (288980) is teaming up with global telecommunications software company Netcracker Technology to target the AI transformation (AX) market for domestic telecom operators. The plan is to build a next-generation operations system by integrating MoaData's AI·AIOps technology with Netcracker's operational systems, which have been validated by telecom service providers around the world, so that signs of anomalies in the network can be detected and addressed in advance.

On August 18, MoaData announced that it had signed a strategic memorandum of understanding (MOU) with Netcracker to jointly pursue entry into the Korean telecommunications market and collaborate on AI-based next-generation operations systems for operators.

In this partnership, Netcracker will provide its OSS·BSS platforms, which handle the operation of telecom service providers, while MoaData will be responsible for incorporating AI technology into these systems. OSS, or Operations Support Systems, manage the status of networks and equipment, while BSS, or Business Support Systems, oversee subscriber plans, billing, and customer services.

Although Netcracker may be relatively unknown among general consumers, it is recognized in the industry as a leading global provider of OSS·BSS. As a wholly owned subsidiary of Japan's NEC, the company has been in the business for over 30 years and has more than 250 telecom service providers as clients worldwide. Netcracker has established a presence in over 70 countries and has received more than 500 industry awards.

The two companies are aiming to fundamentally shift the mode of network operation to an AI-centric model. With the rise of 5G, cloud, IoT, and AI services, the data and systems that telecom operators must manage have become increasingly complex. Traditionally, after an outage or issue arose, operators would identify the cause by checking multiple systems following the incident.

MoaData plans to turn this reactive framework into a proactive system using AI. By embedding its AIOps technology in Netcracker's global OSS·BSS platform, voluminous communications data will be analyzed in real time to detect anomalies beforehand. The goal goes beyond mere detection, enabling AI to identify not only the potential for incidents but also to analyze their cause and the extent of their impact.

The market is expected to grow significantly. According to market researcher Straits Research, the global OSS·BSS market is projected to expand from USD 27.12 billion in 2026 to USD 78.95 billion in 2034. This is a nearly 2.9-fold increase, reflecting a compound annual growth rate of 14.29%. Following the expansion of 5G and cloud, the adoption of AI-driven network automation and autonomous operations is expected to accelerate, fueling demand for the transition of communications operations systems to AI-centric models.

MoaData will start by conducting technology verification and commercialization with Netcracker and major domestic telecommunications operators. As outlined in the company's business plan, landing a single project with one domestic operator could bring in about KRW 30 billion to KRW 40 billion in build-out revenue by 2027. After initial deployment, the company expects to generate around KRW 5 billion annually from maintenance revenue.

MoaData is also counting on the fact that telecom operators’ core operating systems are not one-off projects. Since these systems are used over the long term after installation, ongoing maintenance and functional upgrades can result in additional business opportunities.

If the company secures its first successful case in Korea, the scope of the project will expand further. MoaData plans to extend its coverage to other mobile operators, telecom subsidiaries, and MVNO (Mobile Virtual Network Operator) businesses, thereby broadening its AI operating system business within the Korean telecommunications market.

A MoaData representative said, "The core of this partnership lies in integrating MoaData’s AI technology with Netcracker's operations systems, which have been validated in telecom markets worldwide. Our goal is to transform telecom operators from reactive responders to problems into proactive operators where AI identifies and determines issues first."

The spokesperson continued, "By establishing a successful model in Korea, we aim to create a sustainable business that extends beyond just system deployment to maintenance and AI advancement."

Ultimately, MoaData's strategy is to combine Netcracker's global telecom operations systems with its own AI·AIOps technology, turning domestic operators' reactive operations into AI-based, predictive, and autonomous operating systems.

This content was produced with the assistance of AI translation services.