Hotel Guest Bad Manners Survey Revealed

Rude Behavior Toward Staff Also Cited as Major Disruption

Guests have been revealed to have committed actual 'hotel bad manners,' such as washing their underwear with the coffee maker provided in hotel rooms or secretly taking food from the breakfast buffet.


On the 10th (local time), Travel + Leisure, a U.S.-based travel media outlet, introduced the results of a hotel etiquette survey conducted by the hotel booking platform Hotels.com targeting Americans.

Guests have been found engaging in 'hotel bad manners,' such as washing underwear with the coffee maker provided in the hotel room or secretly taking food from the breakfast buffet. The photo is not related to the specific content of the article. Pixabay

Guests have been found engaging in 'hotel bad manners,' such as washing underwear with the coffee maker provided in the hotel room or secretly taking food from the breakfast buffet. The photo is not related to the specific content of the article. Pixabay

View original image

According to the survey, hotel guests value basic manners of being considerate of others, their attitude toward hotel staff, and noise issues in guest rooms and hallways. More than half of the respondents said they make an effort not to slam their doors late at night out of consideration for other guests. Forty percent cited rude behavior toward hotel employees as one of the most serious breaches of etiquette. In addition, making loud noises, such as playing loud music or shouting in the hallways, was identified as a common form of disruptive behavior.


Respondents were also sensitive about etiquette related to pets. Forty-one percent said they would ask staff to intervene if they encountered an unleashed pet in shared hotel spaces. However, there were also some unexpected admissions regarding things people had actually done themselves. Five percent of all respondents—one out of every 20—said they had used the hotel room’s coffee maker or electric kettle to wash their underwear.

Last year, influencer Tara Woodcox faced backlash after posting a video on her TikTok showing how to wash underwear using a coffee maker. Screenshot from social media

Last year, influencer Tara Woodcox faced backlash after posting a video on her TikTok showing how to wash underwear using a coffee maker. Screenshot from social media

View original image

About 25%, or one in four, admitted to taking food provided at breakfast to eat later. Sixteen percent said they had taken additional amenities, such as toiletries, from cleaning carts placed in the hallway. In contrast, there were certain actions that guests tended to view more leniently. Only one in ten respondents considered public displays of affection in the pool or shared hotel spaces to be rude.



Melanie Fish, Global PR Vice President at Hotels.com and travel expert, explained that this survey shows not only the behaviors that are clearly prohibited, such as secretly bringing in more guests than allowed by room occupancy or bringing children into adults-only pools, but also the existence of 'unspoken hotel rules'—actions which, while not grounds for forced eviction, can nevertheless draw disapproving looks from other guests.


This content was produced with the assistance of AI translation services.

© The Asia Business Daily. All rights reserved. Unauthorized AI training and use prohibited.

Today’s Briefing