EY Han Young Proposes Financial AX Roadmap to Indonesian Financial Institutions

Seminar Hosted by the Financial AI Center

EY Han Young hosted seminars on artificial intelligence transformation (AX) in the Korean financial sector for major financial institutions in Indonesia from July 22 to 28.

The EY Han Young Financial AI Center visited the headquarters of ten leading Indonesian commercial banks and insurance companies, where they shared the AX experience and major project cases accumulated by the Korean financial sector with more than 300 local executives and operational managers and discussed strategies applicable to the local market.

Eunkyung Lee, Head of the EY Han Young Financial AI Center, is presenting on AI-centered process redesign (AX PI), Data for AI, and AI governance strategy at a seminar on 'Trends in AI Transformation (AX) in the Korean Financial Sector' for major financial institutions in Indonesia. EY Han Young

During the seminars, the experiences of the Korean financial sector were introduced, showing the evolution from robotic process automation (RPA) to building data platforms and AI contact centers, and more recently advancing to operations based on AI-driven data architecture and the use of AI agents. Presentations covered AI-centric process redesign (AX PI), Data for AI, AI governance, and AI architecture tailored to the specific characteristics of each sector, such as banking and insurance.

Geon-Young Lee, Head of the EY Han Young Financial AI Center, emphasized at the seminar, "The success of AI adoption depends less on the model itself and more on well-prepared, reliable data, process redesign, and operational environment." He added, "A governance framework is needed that encompasses data quality management, security and regulatory compliance, and model context protocol (MCP) management systems."

Dong-Hoon Lim, Head of the Financial Services Division at EY Han Young, stated, "AI has become a key factor determining competitiveness in the financial industry, and financial institutions now need to pursue company-wide AX strategies rather than merely adopting technologies." He expressed his hope that "EY Han Young’s advanced AI transformation experience in the Korean financial sector will help Indonesian financial institutions in the development of practical AX strategies."

This content was produced with the assistance of AI translation services.