Jeollanam-do Social Service Institute Achieves 'A Grade' in Ministry of Health and Welfare Management Evaluation for Four Consecutive Years

Recognition for AI-Based Smart Care and Achievements in Jeonnam-Style Integrated Care

Jeollanam-do Social Service Institute, which is building a public social service model to lead the new era of Jeonnam-Gwangju Unified Special City, has earned the highest "A grade" for four consecutive years in the Ministry of Health and Welfare’s management evaluation, recognizing its achievements in customized regional integrated care and innovation in public welfare.

Jeollanam-do Social Service Institute has achieved an A grade in management evaluation for four consecutive years. Provided by Jeonnam Social Service Institute

The Institute announced that it had received the highest A grade for four consecutive years in the management evaluation conducted by the Ministry of Health and Welfare.

This year’s evaluation highly rated Jeollanam-do Social Service Institute’s ongoing efforts to develop an integrated care system reflecting regional characteristics in response to social changes such as a super-aged society, population decline, and the risk of regional extinction, as well as its expansion of public social services to ensure citizens can access appropriate care wherever needed.

In particular, achieving an A grade for four consecutive years is significant as it demonstrates the stable establishment of ongoing management innovation, responsible management, and on-site focused service innovation.

This evaluation highlighted as a best practice the Institute’s efforts to reduce care blind spots and expand outreach welfare services and regionally tailored integrated care—undertaken in consideration of Jeonnam’s unique features, including its status as home to the nation's largest island and mountain regions—thus improving service accessibility.

The systematic establishment of mid- to long-term management strategies and execution systems, as well as the continuous discovery and operation of social service models suited to local characteristics, also received high marks.

The Institute is also actively expanding smart care services using AI-based safety confirmation and digital care technologies.

It received praise for developing a people-centered digital care model by leveraging artificial intelligence-based safety checks and field-oriented monitoring to detect crisis situations early, while also strengthening its service quality management systems.

In addition, the Institute has contributed to improving both the public nature and professionalism of community social services by providing enhanced education, consulting, and quality management support to social service providers, and by building cooperative systems between the public and private sectors.

Building on this achievement, the Institute plans to further enhance the Jeonnam-type integrated care model, expand AI-based smart care, pursue innovation in the quality of social services, and strengthen employee competencies—thus leading the realization of an inclusive society.

Shin Mikyung, President of Jeollanam-do Social Service Institute, stated, "Achieving an A grade in management evaluation for four consecutive years is a valuable accomplishment created through the dedication of our employees, social service workers, and the local community, all committed to protecting citizens’ lives at the closest level. Moving forward, we will continue to advance the Jeonnam-type integrated care model and combine digital technologies such as AI with people-centered care to build a community where no citizen is left out of care."

This content was produced with the assistance of AI translation services.