Balancing 'Collection' and 'Welfare'... Jeonju City Launches Delinquency Management Team

Identifying Causes of Delinquency and Providing Tailored Counseling

Jeonju City in North Jeolla Province will begin tailored management of delinquent payers of local taxes and non-tax revenues. Moving away from a collection strategy focused solely on simple demands for payment, the city will encourage a healthy tax payment culture by examining the reasons for delinquency and the taxpayer's ability to pay, while connecting livelihood-based delinquents to welfare services.

A suitcase seized from a delinquent taxpayer's home by the joint search team of the National Tax Service and the Korea Customs Service. Inside the suitcase were cash amounting to 540 million won and checks totaling 480 million won, hiding a total of 1.02 billion won. Provided by the National Tax Service

On August 3, Jeonju City held the '2026 Local Tax Revenue Delinquency Management Team Launch Ceremony' in the meeting room on the 4th floor of City Hall and began operating the management team, which will be active for four months until November.

The launch ceremony was attended by Jeonju Deputy Mayor Dongwook Yoon, relevant city officials, and about 40 members of the delinquency management team, who shared the operational plan and pledged to protect personal information and uphold integrity.

The delinquency management team is comprised of 18 personnel assigned to 10 departments, conducting onsite consultations for individuals with small delinquencies of local tax and non-tax revenues, each totaling up to 1 million won. After identifying the causes of delinquency and the ability to pay, their main role is to provide tailored payment counseling and encourage voluntary payments based on the situation.

Jeonju City plans to respond differently according to each delinquent's circumstances. Those experiencing hardship will be guided to receive necessary support by linking with the welfare department. For those able to pay, the city plans to encourage voluntary payment through counseling about installment plans and related support.

Deputy Mayor Dongwook Yoon stated, "The delinquency management team is not merely an organization that pressures delinquents but is a field-oriented, customized team that carefully considers each person's situation. We will implement a tax administration that resonates with citizens by encouraging voluntary payments from those able to pay and connecting livelihood-based delinquents with welfare support."

This content was produced with the assistance of AI translation services.