Toss Obtains International Business Continuity Standard 'ISO 22301' Certification

Service Operations and Recovery System Recognized for Disruptions and Disasters

Toss operator Viva Republica announced on July 28 that it has obtained 'ISO 22301', the international standard certification for business continuity management systems.

ISO 22301 is an international standard that evaluates whether an organization has established a management system capable of maintaining essential business operations and swiftly returning to normal, even in the event of disruptions, disasters, or crisis situations.

During this certification audit, Toss was assessed on its business impact analysis, identification of major risk factors, crisis response and recovery procedures, and on-site interviews, ultimately obtaining certification. The business impact analysis is a procedure to determine in advance how service would be affected if a specific business operation is interrupted.

Toss explained that, as it operates multiple services including financial ones, it has developed a response system to prevent user inconvenience even in cases of unforeseen disruptions or disasters.

Even after obtaining this certification, Toss plans to regularly review its business continuity management system in response to changes within the organization, its work, systems, and external environment, as well as to strengthen its crisis response capabilities.

A Toss representative stated, "This certification is meaningful in that an external review has confirmed our preparedness to continue providing core services even during a crisis," adding, "We will continue to strengthen our contingency systems going forward."

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