Rise in Passenger Demand Leads to Suspected Group Line-Cutting by Chinese Traders

Authorities have announced that incidents of groups of Chinese passengers cutting in line at the departure hall of Incheon International Airport have been occurring repeatedly, prompting the implementation of countermeasures.

Cutting in line at the check-in counter in the departure hall of Incheon Airport. Screenshot from an online community.

Cutting in line at the check-in counter in the departure hall of Incheon Airport. Screenshot from an online community.

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According to Yonhap News Agency on July 19, dozens of Chinese travelers rushed toward the check-in counters on the third floor of Terminal 1 during the early morning hours of July 2. They avoided following the established queue, instead crouching and pushing their luggage under the security barriers. Videos of these actions circulated on social media, fueling controversy. While some internet users speculated that the footage was artificially generated by AI, it was confirmed to be an actual video of the departure hall. It has been verified that similar incidents have occurred five times just this month.


Airport authorities suspect that, during times of heavy passenger traffic, Chinese traders and other passengers have rushed to the counter and cut in line as soon as the counter opens in order to complete their boarding procedures first. During these incidents, staff members guiding passengers were pushed by the crowd and sustained bruises and abrasions.


On the 16th, just before the Constitution Day holiday, travelers were lining up to check in at the departure hall of Incheon International Airport. The photo is not directly related to the content of the article. Photo by Yonhap News.

On the 16th, just before the Constitution Day holiday, travelers were lining up to check in at the departure hall of Incheon International Airport. The photo is not directly related to the content of the article. Photo by Yonhap News.

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It is believed that the recent switch from Airbus A320 aircraft to the larger A350 on major Incheon–China routes, which increased available seats by about 100, along with increased passenger demand during the same time slots, has contributed to these instances of group queue jumping.


Relevant agencies at Incheon Airport are closely monitoring the situation and preparing countermeasures. They are conducting frequent on-site inspections to maintain order and ensure passenger safety, and are reportedly considering installing plastic partitions between stanchions along the queue to prevent queue jumping.

Cutting in line at the check-in counters in the departure hall of Incheon Airport. Screenshot from an online community.

Cutting in line at the check-in counters in the departure hall of Incheon Airport. Screenshot from an online community.

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An airport official, speaking anonymously, stated, "With stricter enforcement in China, the number of traders leaving the country has temporarily decreased, which has eased the queue-jumping issue for now. However, we are closely monitoring the situation as it could recur at any time."



Meanwhile, at Incheon Airport, other major controversies have also arisen, such as cases of long-term stayers monopolizing seats and power outlets or engaging in activities such as laundry or showering in public restrooms, effectively privatizing public facilities.


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