Goryeong County Selects Six Outstanding Civil Servants for Excellence in Complaint Handling

Enhancing Resident-Centered Complaint Services
Through Swift and Responsible Administration

Goryeong County in North Gyeongsang Province recognized outstanding civil servants who have been at the forefront of swift and responsible complaint administration.

The county announced that it selected and awarded six outstanding civil servants and departments based on the results of the first half of 2026’s Complaint Handling Mileage Program and the assessment of complaint responses on the e-People portal.

Awards Ceremony for Six Outstanding Civil Servants in Complaint Handling
[Photo by Goryeong County]

This evaluation covered complaints handled between January 1 and June 7, 2026. The county comprehensively assessed the reduction in complaint resolution times, handling of complex complaints, and the speed and satisfaction scores for e-People cases.

In the Complaint Handling Mileage category, Officer Kim Yeji of the Regional Economy Office won the Grand Prize, Officer Kim Miyeon of the Finance Division received the Excellence Award, and Officer Kim Daeseop of the Regional Economy Office was given the Encouragement Award.

In the e-People category, the Regional Economy Office received the Grand Prize, the Resident Welfare Division earned the Excellence Award, and the Environmental Projects Office was granted the Encouragement Award.

Through these awards, Goryeong County aims to further promote a proactive approach to handling complaints, while continuing to shorten processing times and improve service quality so that residents can truly experience enhanced administrative services.

The county expects that, by placing speed and satisfaction in complaint handling at the core of its administrative services, this initiative will provide an opportunity to take resident-centered administration to the next level.

This content was produced with the assistance of AI translation services.