Gangnam-gu Introduces QR-Based Animal Registration, Cuts Processing Time from 51 to 4 Days

One-stop Processing Without Resident Registration Documents or Paper Applications
Pilot Program Launched at 17 Veterinary Clinics This Month

Gangnam-gu, Seoul (Mayor Kim Hyun-ki), announced on July 16 that it will convert the animal registration application and embedded animal registration fee support process to a QR-based one-stop system, reducing the processing period from up to 51 days previously to just 4 days.

QR code execution screen. Provided by Gangnam-gu.

The number of registered animals in Gangnam-gu is 46,973, accounting for approximately 6.78% of the total registered animals in Seoul (696,963), the highest among all Seoul districts. While each district in Seoul provides a registration fee subsidy of 55,000 won per animal, the complex paperwork procedures have resulted in only 56.9% of eligible pet owners applying for subsidies this year.

Previously, when using a partner veterinary clinic, pet owners were required to submit a paper application form and a copy of their resident registration, and if using a non-partner clinic, they had to download forms separately from the district office website to apply for the subsidy.

With the new system, users simply enter their application details via QR codes provided at clinics, and their residency status is automatically verified through administrative data-sharing, eliminating the need to submit separate documents. Those who have already paid the registration fee can also apply for the subsidy conveniently through QR codes.

The district explained that this overhaul has entirely eliminated paper documents and shifted to an electronic document system, thereby enhancing both administrative efficiency and personal data protection. All application and payment-related paperwork is generated automatically, and the system also prevents duplicate payments.

The pilot program is running at 17 veterinary clinics in the district starting in July, with plans for its official launch in October after additional refinements. Gangnam-gu also plans to share its operational experience with other local governments to promote wider adoption.

Mayor Kim Hyun-ki said, "The shortened processing period is an example of administrative innovation that residents can truly feel," adding, "We will continue to expand smart administrative services to further enhance convenience."

This content was produced with the assistance of AI translation services.