American Tourist Swept Away by Waves Says "Thank You to Korean Police Officer"... Letter Arrives at 1330 Center

Korea Tourism Organization Receives 34 Cases of Goodwill and Gratitude in the First Half of This Year
Tourist Information and Emergency Support Offered in Eight Languages, Expanding as a Communication Channel for Foreign Visitors

The '1330 Tourist Complaint Center' operated by the Korea Tourism Organization is now serving not only as a platform for reporting inconveniences faced by inbound tourists but also as a channel for sharing stories of gratitude and goodwill.

Promotional image for the 1330 Tourist Complaint Center operated by the Korea Tourism Organization. The center provides tourist information and emergency response support in eight languages and has recently been used as a channel for inbound tourists to express gratitude for assistance received during their travels in Korea. Korea Tourism Organization

According to the Korea Tourism Organization on July 3, there were 34 cases of commendations and gratitude related to inbound travel submitted to the 1330 Tourist Complaint Center during the first half of this year. In addition to providing tourist information and processing complaints, there has been a steady stream of foreign visitors leaving messages of thanks for the assistance they received during their trips.

On June 23, an American tourist sent an email to the 1330 Tourist Complaint Center with the subject "My Deepest Thanks to the Brave Officer at Naksan Police Substation." That afternoon, at around 3 p.m., the tourist was swept far out to sea by waves while swimming with his daughters at Naksan Beach.

A citizen who witnessed the incident jumped into the sea to help, but ended up in danger as well. After receiving a report, police officers from the Naksan substation of the Sokcho Marine Police Station arrived, equipped with rescue tubes and other gear, and brought both the tourist and the citizen safely back to the shore.

In his email, the rescued tourist asked that his "highest praise and heartfelt thanks" be conveyed to the police officers who saved him and responded to the scene, as well as the paramedics. He also expressed his apologies for endangering others due to his own careless actions.

Other reports received by the 1330 Tourist Complaint Center included a case of assisting a Chinese tourist in a medical emergency due to severe abdominal pain, as well as messages of gratitude from tourists who had their lost mobile phones returned after forgetting them in taxis.

The 1330 Tourist Complaint Center operates 24/7 in eight languages: Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, and Indonesian. The center provides tourist information, emergency response during travel, and support in overcoming language barriers.

This content was produced with the assistance of AI translation services.