“Strengthening Practical Senior Welfare”
On-Site Visits and Resolution of Daily Inconveniences Within 48 Hours

On July 1, Seongbuk-gu in Seoul held an inauguration ceremony for the 'Seongbuk Head Dream Center' on the first floor of the Seongbuk-gu Office and began providing practical welfare services tailored to the daily needs of low-income senior households. This is the first project approved by Seungro Lee, Mayor of Seongbuk-gu, under the 9th popularly elected administration.


About 200 people attended the ceremony, including members of the Care Guardian Team, Seongbuk 50 Plus Center, representatives from regional providers of customized elderly care services, partner companies, heads of collaborating departments, and officials from the Seongbuk Welfare Foundation.

At the launch ceremony of the "Seongbuk Headream Center" held at Seongbuk District Office on the 1st, Seungro Lee, Mayor of Seongbuk District (fifth from the left in the front row), and attendees celebrated the launch of the Seongbuk Headream Center. Provided by Seongbuk District Office.

At the launch ceremony of the "Seongbuk Headream Center" held at Seongbuk District Office on the 1st, Seungro Lee, Mayor of Seongbuk District (fifth from the left in the front row), and attendees celebrated the launch of the Seongbuk Headream Center. Provided by Seongbuk District Office.

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The Seongbuk Head Dream Center was established to promptly resolve daily inconveniences faced by low-income senior households, improve their living environment, and support a safer daily life. The center is located in the Welfare Policy Department on the 7th floor of Seongbuk-gu Office, with dedicated staff responsible for managing service requests related to daily inconveniences, operating a call center, and coordinating services. The consultation number is 02-2241-2241.


The main services provided are small-scale home repairs, such as replacing fluorescent lamps and light bulbs, fixing doorknobs, hinges, and window screens, and installing non-slip pads. When a senior citizen reports an inconvenience, the assigned staff verifies their eligibility, connects with a partner company, and visits the site. Simple repairs are, in principle, completed within 48 hours of the request. If specialized personnel are needed, support is provided in coordination with other programs.


The project will be operated on a trial basis through December this year. The support targets include 13,261 low-income seniors aged 65 and older and 184 senior centers in the district. This includes 11,444 basic livelihood security recipients and near-poor seniors, as well as 1,817 recipients of customized elderly care services.


The project is jointly organized by the Welfare Policy Department of Seongbuk-gu and the Seongbuk Welfare Foundation, with cooperation from relevant departments such as the Senior and Disabled Welfare Department and local community centers. On-site, partner companies and the Care Guardian Team visit together to address seniors' daily inconveniences.


Kyungjoo Moon, President of the Seongbuk-gu branch of the Korean Senior Citizens Association, said, "On behalf of the seniors in Seongbuk-gu, I express my gratitude that the first project of the 9th popularly elected administration is the launch of the Seongbuk Head Dream Center," adding, "We seniors will also strive for and actively cooperate in the development of the local community."


Seungro Lee, Mayor of Seongbuk-gu, stated, "We made it the first approved project of the 9th popularly elected administration in Seongbuk-gu to seek on-site solutions so that every senior's daily life can become safer and more comfortable," and added, "We will make the Seongbuk Head Dream Center a reliable channel that quickly alleviates everyday inconveniences and becomes a symbol of Seongbuk as a great place for seniors to live."



Based on the results of the pilot operation, Seongbuk-gu plans to improve the service management system and establish it as a support model in the fields of senior housing and safety welfare.


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