Global Service Room
Creating a Safe Shopping Environment

As the number of cruise tourists visiting Busan Port increases, security services for foreign tourists are also being strengthened. Lotte Department Store Gwangbok Branch is partnering with Busan Jungbu Police Station to create a safe environment where foreign tourists can enjoy shopping and sightseeing with peace of mind.


Lotte Department Store Gwangbok Branch (Store Manager: Cho Kyujang) announced on the 28th that it signed a business agreement with Busan Jungbu Police Station on the 25th to prevent crimes targeting foreign tourists.


This agreement was established to create a safe and pleasant tourism environment, as the number of foreign tourists visiting Busan has increased significantly this year due to the rise in cruise ship arrivals.

Officials from Lotte Department Store Gwangbok Branch and Busan Jungbu Police Station are signing a business agreement.

Officials from Lotte Department Store Gwangbok Branch and Busan Jungbu Police Station are signing a business agreement.

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Since May, Lotte Department Store Gwangbok Branch has been operating a dedicated Global Service Room (Foreign Lounge) for foreign customers. The two organizations plan to maximize the effectiveness of their collaboration by utilizing this space to provide crime prevention information and enhance police guidance services for foreign tourists.


The two organizations will build a collaborative network for police publicity, including providing crime prevention information for foreigners and informing them about lost and found procedures. In addition, they agreed to undertake various preventive activities such as placing crime prevention materials in the foreign lounge and continuously playing related videos.



Cho Kyujang, Store Manager of Lotte Department Store Gwangbok Branch, said, "The number of foreign customers visiting the Gwangbok Branch has noticeably increased this year, especially with more cruise ship arrivals. Through close cooperation with Busan Jungbu Police Station, we will create an environment where foreign tourists can shop with peace of mind, and we will also contribute to revitalizing local tourism and enhancing public safety."


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