"Why Can't We Process Payments Again at Dinner?"... Store Owners Inconvenienced by Toss Force Outage After Lunchtime Error

Toss Force Experiences Payment Disruptions During Both Lunch and Dinner Hours
Small Business Owners Face Inconvenience

Some small business owners experienced inconvenience due to another error occurring in the 'Toss Force' store management and payment system, operated by Tossplace, a subsidiary of Toss, during dinner hours following a similar incident at lunchtime.

Toss Force. Screenshot of the Toss Place homepage.

According to the industry on June 26, posts began appearing on online communities for small business owners around 5:45 p.m. stating that Toss Force was not functioning properly and that it was disrupting their business operations.

In fact, in some stores, intermittent errors were reported during the payment process using Toss Force through the evening hours. Some users asked other Toss Force franchisees whether they had received a recovery notice via text message and whether the system was operating normally.

Earlier, at around 11:40 a.m. on the same day, Toss Force had already caused a payment error during lunchtime. Some terminals displayed a message indicating a 'network connection problem.'

Tossplace announced that the system had been restored to normal by around 12:10 p.m. At the time, the company explained that the cause of the outage was identified as an overload in the internal data processing section and that measures were being taken to prevent recurrence. However, it was reported that in some stores, the lunchtime issue had not been fully resolved, or errors recurred afterwards.

Tossplace stated that it is doing its best to restore the system quickly. A Tossplace representative said, "The same issue that occurred at lunchtime has been reported at some franchisees during dinner as well," adding, "We are responding to each franchise individually while also working to pinpoint the exact cause of the overload."

This content was produced with the assistance of AI translation services.