"Why Can't We Process Payments Again at Dinner?"... Store Owners Inconvenienced by Toss Force Outage After Lunchtime Error
Toss Force Experiences Payment Disruptions During Both Lunch and Dinner Hours
Small Business Owners Face Inconvenience
Some small business owners experienced inconvenience due to another error occurring in the 'Toss Force' store management and payment system, operated by Tossplace, a subsidiary of Toss, during dinner hours following a similar incident at lunchtime.
According to the industry on June 26, posts began appearing on online communities for small business owners around 5:45 p.m. stating that Toss Force was not functioning properly and that it was disrupting their business operations.
In fact, in some stores, intermittent errors were reported during the payment process using Toss Force through the evening hours. Some users asked other Toss Force franchisees whether they had received a recovery notice via text message and whether the system was operating normally.
Earlier, at around 11:40 a.m. on the same day, Toss Force had already caused a payment error during lunchtime. Some terminals displayed a message indicating a 'network connection problem.'
Tossplace announced that the system had been restored to normal by around 12:10 p.m. At the time, the company explained that the cause of the outage was identified as an overload in the internal data processing section and that measures were being taken to prevent recurrence. However, it was reported that in some stores, the lunchtime issue had not been fully resolved, or errors recurred afterwards.
Hot Picks Today
"We'll Pay 100% of Bonuses in Stock, Not Cash"...Employees Voting at This Company
- "Losing Jobs and Selling Bean Sprouts: Why They Left a Job Earning 6.76 Million Won per Month"
- "How Much Further Can It Fall?" Balances Fluctuate as KOSPI Drops 5% After Two Days of Gains
- Cardiac Arrests Surge in 40-Degree Heatwave, Hospitals Overwhelmed... Paris Issues Emergency "No Drinking" Ban
- "‘Hong Myungbo Banned from Entry’ Posted on Convenience Store Door... Headquarters Investigating Store Location"
Tossplace stated that it is doing its best to restore the system quickly. A Tossplace representative said, "The same issue that occurred at lunchtime has been reported at some franchisees during dinner as well," adding, "We are responding to each franchise individually while also working to pinpoint the exact cause of the overload."
© The Asia Business Daily. All rights reserved. Unauthorized AI training and use prohibited.
