Hana Bank Signs MOU with KISA

Instant Service Activation via "Share" Message Feature

Detailed Analysis Provides "Safe," "Caution," or "Malicious" Results

It will soon be possible to check for smishing in real time through the Hana Bank application.


Ho-Sung Lee, CEO of Hana Bank (left), and Sang-Joong Lee, President of Korea Internet & Security Agency, are posing for a commemorative photo after signing a Memorandum of Understanding (MOU) for the prevention and joint response to smishing and other telecommunications financial frauds on the 25th at the Hana Bank headquarters in Euljiro, Jung-gu, Seoul. Hana Bank

Ho-Sung Lee, CEO of Hana Bank (left), and Sang-Joong Lee, President of Korea Internet & Security Agency, are posing for a commemorative photo after signing a Memorandum of Understanding (MOU) for the prevention and joint response to smishing and other telecommunications financial frauds on the 25th at the Hana Bank headquarters in Euljiro, Jung-gu, Seoul. Hana Bank

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On June 26, Hana Bank announced that it had signed a Memorandum of Understanding (MOU) with the Korea Internet & Security Agency (KISA) the previous day at its headquarters in Euljiro, Jung-gu, Seoul, for the prevention of and joint response to telecommunication financial fraud such as smishing.


This agreement was established to proactively protect financial consumers from text message-based malware scams. The number of detected smishing text messages surged from about 500,000 in 2023 to approximately 44.81 million last year.


Hana Bank has completed the development of a "real-time smishing detection service" that is immediately integrated with its mobile banking app "Hana OneQ," utilizing KISA's data and application programming interface (API). When a suspicious message is received on a smartphone, users can select the Hana OneQ app via the "share" feature in their messaging app to instantly activate the service. The system analyzes the smishing risk in detail and displays real-time results on the screen, categorized into three levels: "Safe," "Caution," and "Malicious."


Hana Bank achieved the highest level of performance in the banking sector by preventing KRW 281.8 billion in voice phishing damages in 2024 and KRW 218.5 billion last year. To maintain and strengthen these prevention results this year, the bank is expanding both human and material resources by establishing a dedicated team for monitoring its Fraud Detection System (FDS), creating a help desk, and recruiting new specialized personnel.



Ho Sung Lee, President of Hana Bank, stated, "Proactive and technological cooperation that goes beyond the public and private sectors is essential to protect our customers' valuable assets from increasingly sophisticated smishing crimes. Through this agreement with KISA, we aim to serve as a 'financial safety net' that fully protects financial consumers from fraud risks, and we will continue to make every effort to prevent financial crimes affecting people's livelihoods through practical and active financial consumer protection activities."


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