AI Colleagues Write and Verify Reports and Code... AX Trend Sweeps the Three Major Telecom Companies

SK Telecom: AI Training After Early Breakfast
KT: Learning AI with 'AX Degree'
LG Uplus: Company-wide Adoption of AI for Work

"Today's topic is 'crawling.' Let's imagine a scenario where a newly discovered deep-sea fish, the Cheongram Sinhogo Whalefish, is making headlines at a telecommunications technology forum. Please complete the blanks in the report about this species after collecting information using artificial intelligence (AI)."

Every Wednesday morning, SK Telecom employees gather in small groups in a lecture room next to the cafeteria after an early breakfast. They attend the 'EBB AX Club,' which operates during the Early Bird Breakfast (EBB) hours, when early-arriving employees are served breakfast at the company. After breakfast, participants use AI to tackle assignments related to their actual work, sharing their problem-solving approaches and AI utilization know-how with one another.

The EBB AX Club, which launched for the first time in March this year, operates on a seasonal basis. The club has completed two seasons so far, with about 150 members participating. Attendees complete missions on topics closely related to real work, such as editing Excel files and organizing data, thereby increasing their proficiency with AI. At the EBB AX Club held on June 10, approximately 80 participants joined both online and offline.

Insoo Kim, Head of the AI Board Team at SK Telecom, said, "The EBB AX Club is driven by the voluntary participation of employees who are highly interested in AI-driven work innovation. Our plan is to create a virtuous cycle of AI transformation (AX) by enabling each member's AI experience to lead to a company-wide change in work methods, resulting in a dramatic increase in organizational productivity and even innovation in our business model."

Insoo Kim, Head of the Board Team at SK Telecom, is presenting the company's AI Transformation (AX) promotion direction. Provided by SK Telecom.

SK Telecom is promoting AX at the company-wide level. Last month, the company deployed the beta version of its AI agent, 'A. Dot Biz Cowork,' internally so that even employees without development knowledge could utilize AI to take care of everything from drawing up execution plans to writing and verifying code. Employees in non-development roles, such as planning and marketing, can also turn their ideas directly into actionable results.

At the company's first internal hackathon held this year, '2026 SKT AX Challenge,' a total of 54 teams and 115 people participated regardless of job function or organization. SK Telecom has recently started assigning employee IDs to AI agents, treating them as colleagues, and actively encourages employees to create agents by teaching them specific work methods. The company has also introduced the 'AX Sandbox' system, which allows employees to redesign their work processes from scratch using AI, independent of rank or department, in a horizontal manner. SK Telecom plans to expand the 'AX Sandbox' initiative company-wide.

KT is operating training programs to strengthen all employees’ AX capabilities. The practical, hands-on 'AX Degree 2026' program is being well received, offering systematic learning of the latest global tech trends and AI utilization methods, and providing opportunities to apply them to actual work. A KT representative said, "We are currently conducting research on personalized AI agents to enable AI to complete entire work processes. By applying our self-developed search-augmented generation technology, 'K RAG,' to various internal agent services, we are accelerating our AX efforts."

LG Uplus employees receiving training on using Copilot. Provided by LG Uplus.

LG Uplus is also rolling up its sleeves for AX by introducing a generative AI-based work environment across the organization. Last month, the company adopted Microsoft (MS) Copilot as its standard business tool company-wide. Within just one month, the usage rate among employees exceeded 80%, with the cumulative number of prompts surpassing 440,000. Each employee has performed an average of about 86 tasks using AI, and around 63% of all users were found to utilize AI at least once per day.

Looking ahead, LG Uplus plans to build an optimized AI environment tailored to each type of work, further advancing AX. The company will use Copilot as a company-wide standard tool, and support employees in specialized areas by providing the optimal AI for each field: using Codex and Claude Code for Vibe Coding, Figma and Claude for service planning, and Gemini for content creation. Seungyeon Hwang, Head of Strategy and AX at LG Uplus, said, "Since introduction, we have seen AI being utilized across a variety of work areas in a relatively short period. We will continue to refine our systems to ensure that an AI-based work environment is established securely and stably."

This content was produced with the assistance of AI translation services.