SK Telecom Accelerates Company-Wide AX Transformation: "AI Board Leads Project Management and Cultural Expansion"

'A.Dot Biz Co-Work' Beta Deployed
First In-House 'AX Challenge' Hackathon Held

SK Telecom is spearheading a company-wide 'AI Transformation (AX)' initiative, positioning artificial intelligence (AI) not merely as a work assistant tool, but as a new entity that collaborates alongside employees.

SK Telecom announced on the 21st that it has implemented the beta version of its AI agent, 'A.Dot Biz Co-Work', within the company. When employees train the AI with their own working methods, the AI can independently handle everything from devising execution plans to writing and verifying code, even without the employee having development expertise. Non-development roles such as planning and marketing can also use the AI to transform their ideas into tangible, executable outcomes, thereby lowering the barriers to adopting AI in the workplace.

SK Telecom also hosted its first in-house hackathon, the '2026 SKT AX Challenge', this year, which received an enthusiastic response internally. A total of 54 teams and 115 participants joined the event, with half of the participants coming from non-development departments. The company explained, "AI is no longer the exclusive tool of a few specialized job functions; it is increasingly becoming a capability that all employees can utilize and adapt to their own work."

On the 19th, at 'AX Study Day,' Insoo Kim, Team Leader of the AI Board at SK Telecom, is presenting the company's AX promotion direction.

This transformation at SK Telecom is particularly supported by the 'AI Board', which is the AX change management organization. The AI Board oversees both project management and the dissemination of AX culture. On the project side, it operates the company-wide platform 'AXMS', fast-tracking outstanding projects discovered through the AX Challenge for official development and field implementation. On the cultural side, it runs the 'EBB AX CLUB', where early-arriving employees solve work tasks with AI over breakfast and share practical know-how.

Insoo Kim, head of the AI Board team at SK Telecom, stated, "We plan to establish a virtuous cycle of AX, so that each employee's experience with AI leads to a fundamental shift in the way the entire company works, dramatically enhancing organizational productivity and even driving innovation in the business model."

Recently, SK Telecom has begun assigning employee numbers to AI agents, treating them as colleagues, and is actively encouraging employees to create agents by teaching them their own work methods. These AI agents are given employee numbers, assigned departments, roles, and access rights, and are managed through processes similar to those for human employees, from onboarding to offboarding. To support this, SK Telecom is establishing a governance framework that includes data and security access regulations, enabling humans and AI to work together.

SK Telecom has also introduced the 'AX Sandbox' initiative, which is designed to reinvent work processes from the ground up using AI. This in-house experiment allows employees to redesign existing, habitual work practices on a blank slate, powered by AI, and is operated horizontally regardless of job title or department. The company plans to expand the 'AX Sandbox' program company-wide.

This content was produced with the assistance of AI translation services.