From Sales Consultation to Personalized Housing Services... Hyundai E&C Unveils AI Roadmap
Hyundai Engineering & Construction announced on June 17 that it will introduce a generative artificial intelligence (AI) sales consultant service. The service will first be applied to the "Hillstate Yangsan The Sky" apartment complex, which opens for sales on June 19.
Unlike conventional scenario-based chatbots, this service is developed based on ChatGPT technology, allowing it to respond naturally in everyday language without restrictions on questions, according to the company. The system reflects frequently changing real estate laws and subscription policies. It also provides real-time calculations for complex subscription point scores. Developed in-house by Hyundai Engineering & Construction, the AI consultant offers 24-hour consultation through various channels such as offline model homes, the company website, and an integrated mobile application platform exclusively for residents.
Image of Hyundai Engineering & Construction's 'Generative AI Sales Consultant' service. Provided by Hyundai Engineering & Construction
View original imageWith the launch of this new service, the company also unveiled its AI housing innovation roadmap. The generative AI solution will cover the entire process, from pre-move-in sales consultations to post-move-in convenience services. The goal is to establish a three-stage system: the generative AI sales consultant, an AI home life service linked with Hyundai Engineering & Construction’s proprietary platform app, and a hyper-personalized assistant service that integrates lifestyle pattern data accumulated after residents move in.
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In the future, residents will be able to access customized services such as complaint management, apartment management, energy management, mobility services, subscription-based home services, and leisure activity curation, all tailored to individual lifestyle patterns. A Hyundai Engineering & Construction representative commented, “We aim to lead hyper-personalized services that are closely aligned with residents’ lifestyles by creating a digital residential culture where space, technology, and services are seamlessly integrated.”
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