Manager Writes Apology Letter After Resident Complains of "Nausea from Riding Elevator with Sanitation Worker"... Netizens Outraged

"Complaint Filed Over Sanitation Worker 'Smell'"
Wave of Criticism Follows Release of Manager's Apology Letter

It has been revealed that a building manager wrote an apology letter on behalf of an apartment resident who complained that sharing an elevator with cleaning staff was disgusting. This has sparked public outrage.

An apology letter written by the building manager regarding complaints about the janitorial staff has been publicly disclosed online, sparking controversy. Thread capture

On June 16, user A posted on a social media thread, "A resident filed a complaint saying they felt nauseous due to the smell when riding the elevator with the apartment cleaning staff."

Along with this, a handwritten apology letter from the building manager regarding the complaint was also released.

The publicly disclosed letter read, "I respectfully address our resident. Recently, with the weather getting hotter, a resident reported feeling disgusted and nauseated after sharing the elevator with a janitorial staff member while they were on duty."

The manager continued, "I apologize. I will thoroughly instruct the staff and educate them not to ride the elevator with residents. However, please understand that the janitorial staff are moving between their assigned areas, cleaning the dirtiest and most uncomfortable places."

The letter also stated, "Please know that they work so hard that their underwear is soaked with sweat," adding, "Even if you are inconvenienced, I ask you to be a little more understanding and generous. We will do our best to work even harder."

After sharing the details of the complaint, user A commented, "That resident said they felt nauseated just by being in the same space as the cleaning staff. But these workers endure all kinds of foul odors and harsh conditions without complaint." They added, "In fact, that 'garbage smell' you mention is not from the cleaning staff, but from people who think the way you do."

Online Criticism Spreads After Resident’s Complaint Revealed

After news of the incident spread, netizens criticized the resident for filing such a complaint.

One user pointed out, "What's worse than the smell of garbage is that kind of attitude. This is behavior with no sense of community or consideration for others."

Another user said, "Some people only notice inconvenience and never appreciate the hard work. I can't understand what kind of mindset leads to filing a complaint like that. If it's so bothersome, why not take the stairs yourself?"

Other comments included, "Is there not even the minimum amount of respect?" "Just skip cleaning that resident's place," "You must want to be criticized, raising your hand like that," and "It's embarrassing to live with someone like that."

This content was produced with the assistance of AI translation services.